topic Re: Mobile App Compatibility in ArcGIS Online Questions

Mobile App Compatibility

TotranMai — Mon, 13 Aug 2012 14:45:02 GMT

Editing my map on iOS devices is okay but I cannot create a new feature when using android mobile devices. Any idea why or how I can fix it?

Re: Mobile App Compatibility

RussRoberts — Mon, 13 Aug 2012 15:34:04 GMT

Can I check out your map? You can invite mobileios to a group and I can check it out or you can send me a link to the map.

Thanks!
Russ

Re: Mobile App Compatibility

TotranMai — Mon, 13 Aug 2012 16:25:44 GMT

http://bit.ly/PRjrCh -- hope this link works

Re: Mobile App Compatibility

RussRoberts — Mon, 13 Aug 2012 16:45:23 GMT

The layer did not load in the web map. I am guessing it is coming from an internal server. Can you take a screen grab of the Android application when you are viewing the map so I can see what tools are available in that view.

Thanks
Russ

Re: Mobile App Compatibility

TotranMai — Mon, 13 Aug 2012 17:23:32 GMT

Please see attached screenshot.

Thanks,
Totran

Re: Mobile App Compatibility

RussRoberts — Mon, 13 Aug 2012 19:06:32 GMT

Could you also send a picture of the collect a feature from your iOS device? Could you detail your environment as well i.e internal server, if vpn tools being used, version of server and any additional security you may have set up.

Thanks!
Russ

Re: Mobile App Compatibility

TotranMai — Mon, 13 Aug 2012 20:05:04 GMT

Could you also send a picture of the collect a feature from your iOS device? Could you detail your environment as well i.e internal server, if vpn tools being used, version of server and any additional security you may have set up.

Thanks!
Russ

Android:
Wifi connection/internal server
No VPN
Map Service: Feature Service

iOS
Wifi connection/internal server
No VPN
Map Service: Feature Service

ArcGIS Server (oracle 11g): 10.0

Screenshot from iOS device

Re: Mobile App Compatibility

LiLin1 — Mon, 13 Aug 2012 21:39:37 GMT

Do you see those features in the legend for that layer?

Li

Re: Mobile App Compatibility

TotranMai — Tue, 14 Aug 2012 13:39:45 GMT

Hi Russ,

I've attached a map package of the application.

Re: Mobile App Compatibility

TotranMai — Tue, 14 Aug 2012 17:20:20 GMT

Do you see those features in the legend for that layer?

Li

I can see the features while on the android but it won't let me edit existing features or add new features.