topic Re: AGOL Group Question in ArcGIS Online Questions

AGOL Group Question

KevinCross2 — Tue, 06 Dec 2016 19:40:51 GMT

I have created a map application that I have shared with a group inside my organization. This group has 20+ people inside the group and all members have access to the map and data within the map. I just created a new user and added him to the group, so he could access the maps, like everyone else. However, after doing so he can view the map but not the data inside the map? Am I missing a permission for him to view the data? Is there a "lag" time before he can view everything? I've never experienced this problem and am having a hard time figuring out what the problem is! Any help, idea's, etc... would be appreciated!

Re: AGOL Group Question

RickeyFight — Tue, 06 Dec 2016 19:48:03 GMT

Make sure that both the map and the application have the same permissions.

Re: AGOL Group Question

KevinCross2 — Tue, 06 Dec 2016 20:11:02 GMT

Rickey,

I've checked all the permission's and they are the same!

Re: AGOL Group Question

SethLewis1 — Tue, 13 Dec 2016 23:00:27 GMT

Does your new user receive an error message after the layer fails to load? What does the browser console show?

Re: AGOL Group Question

KellyGerrow — Wed, 21 Dec 2016 00:36:36 GMT

Can you share the web map? It sounds like the data hasn't been shared with the user viewing the data.DOes the web map contain feature services or feature collections?

-Kelly

Re: AGOL Group Question

KevinCross2 — Thu, 22 Dec 2016 18:49:57 GMT

Sorry for the delayed response. Kelly, you were right, sort of. I hadn't added the new user to one of the groups' needed to view the data. Once I added the new user to the proper group, he could see all of our data!