topic Are other people having issues with AGOL hosted layers not loading? in ArcGIS Online Questions

Are other people having issues with AGOL hosted layers not loading?

MatthewElbert1 — Wed, 27 Jun 2018 14:02:30 GMT

Have other people been having issues with slower loading times for maps hosted on AGOL? Our organization was experiencing a few problems earlier, but things seem to be speeding up. Does anyone know what was going on...was ESRI experiencing server issues or something?

Re: Are other people having issues with AGOL hosted layers not loading?

Anonymous User — Wed, 27 Jun 2018 14:20:27 GMT

Yes... I am. It appears to be the initial query to the FS. It impacts any app that loads the FS: arcgis.com itself, web apps, etc. I dont see anything on ArcGIS Online Health Dashboard

If you're in the US, I'd suggest logging a quick report using these steps: https://community.esri.com/groups/technical-support/blog/2018/05/01/how-to-report-an-arcgis-online-service-disruption

Edit - trying again, it does appear to be faster. I dont think it's as fast as it usually is, but the delay is no longer unreasonable. There was an arcgis.com update last night. That might have something to do with it, or just a coincidence.

Re: Are other people having issues with AGOL hosted layers not loading?

KellyGerrow — Wed, 27 Jun 2018 15:48:56 GMT

Thanks Kevin Hibma‌,

We don't have any reported issues currently. If you think you are experiencing and issue, please get in contact with technical support.

-Kelly

Re: Are other people having issues with AGOL hosted layers not loading?

MatthewElbert1 — Wed, 27 Jun 2018 15:55:46 GMT

Thanks Kelly,

Things seem to be running quicker and smoother at this point.

-Matt

Re: Are other people having issues with AGOL hosted layers not loading?

Anonymous User — Wed, 27 Jun 2018 16:03:36 GMT

I knew if I waited till after breakfast on the West Coast the issue would resolve itself

Re: Are other people having issues with AGOL hosted layers not loading?

KyleGonterwitz — Thu, 28 Jun 2018 19:41:51 GMT

Had some issues yesterday morning. Saw the health was ok for hosted feature services but iffy on geoenrichment. Next time I will report this issue.