topic Re: Failed to publish web layer in ArcGIS Online Questions

Failed to publish web layer

TomLek1 — Sun, 29 Oct 2017 22:50:07 GMT

Hi. While attempting to share a web layer from ArcGIS Pro to ArcGIS Online, I keep encountering the following message 'Failed to publish web layer', despite having completed the following steps

1. Added data to map (.csv file that includes latitude and longitude fields)

2. Selected Display XY Data (spatial reference : GCS_WGS_1984)

3. Created feature layer

4. Right clicked on feature layer to 'Share as Web Layer' (Layer Type : Feature)

5. Clicked Analyze (No errors or warnings found)

6. Clicked Publish (error message: 'Failed to publish web layer')

Wonder if anyone has encountered this situation. Look forward to your advice.

Re: Failed to publish web layer

AdrianWelsh — Mon, 30 Oct 2017 06:27:40 GMT

Tom,

In your step 3, how did you create a feature layer?

For the record, I follow a very similar pattern frequently and many times I have to make sure I make a feature layer by exporting the CSV points into a file geodatabase (or something similar). I right click on the event layer and export the data (which brings up the Copy Features geoprocessing tool dialog). Did you go through this step?

Sometimes I have to repair my geometry as well with this. When you made the CSV event layer, did you physically see the points come up on a map?

You can also manually drag and drop a CSV into an ArcGIS Online map if you don't necessarily need a published feature layer.

Re: Failed to publish web layer

Anonymous User — Mon, 20 Nov 2017 19:18:52 GMT

I am encountering a very similar problem with the key difference being I am trying to overwrite an existing web layer from ArcGIS Pro. I analyzed the layer with no errors or warnings returned. Then, after attempting to publish, I got the message "Failed to publish web layer" with no indication as to why there was a failure. Unfortunately, this process did not fail to delete all the features in the layer I was trying to overwrite!

Re: Failed to publish web layer

AdrianWelsh — Tue, 21 Nov 2017 06:42:17 GMT

Ryan, overwriting can be a little tricky at times. Can you give more details about the overwrite? I find that in order to make the overwrite successful, the only changes I can make to the feature layer are just attribute record changes or geometry changes. If I add/delete a column of data or mess with the symbology or other more 'invasive' things, it will not overwrite.

Re: Failed to publish web layer

AdrianWelsh — Wed, 22 Nov 2017 21:01:31 GMT

Weird, so I had the same issue happen today. I updated a feature layer in ArcGIS Pro, I went to update the web layer and it gave me the failed to publish message.

After investigating some, it appear to have completely delete my existing feature layer but it did create a service definition. Either way, I just made a new web layer and all is good now (except for a few minor adjustments and changes I have to make to my web layer).

Re: Failed to publish web layer

KellyGerrow — Tue, 28 Nov 2017 01:15:10 GMT

Hey Adrian and Ryan,

Are you still experiencing issues?

If so, I'd like to get you in touch with technical support so they can identify what is happening. Is this occurring specifically when overwriting or also when publishing?

https://community.esri.com/community/gis/applications/arcgis-pro?sr=search&searchId=594a3938-1748-48cb-a4e7-cdeed5871ce7&searchIndex=2‌

https://community.esri.com/groups/technical-support?sr=search&searchId=78ed906d-3440-4896-8086-fb6dacaca78c&searchIndex=0‌

-Kelly

Re: Failed to publish web layer

AdrianWelsh — Wed, 29 Nov 2017 14:18:17 GMT

Kelly, I have not had the issue since but if I do see it again, I'll touch base with tech support.

Re: Failed to publish web layer

Anonymous User — Wed, 29 Nov 2017 19:29:59 GMT

I apologize that it's taken me so long to reply here. I am still trying to recreate the circumstances under which I was having the overwrite issues. I will report back if/when I can recreate the issue.

Additionally, thank you to MidnightYell2003‌ and KGerrow-esristaff‌ for looking into this.

Re: Failed to publish web layer

Anonymous User — Wed, 15 Aug 2018 19:55:29 GMT

It's been a while, but I have just recreated this circumstance again. In troubleshooting, I rediscovered this thread. I've attached the Sharing Job Log and Sharing Main Log (SharingJob id="16") files. I am experiencing the same behavior as Adrian Welsh‌ described earlier. I tried to update a hosted feature layer from ArcGIS Pro. It succeeded in creating a new service definition file but failed to publish the web layer. It also deleted the previous layer. The error message associated with this failure offered little in terms of why, stating only "Failed to publish web layer." Any idea why I'm still unable to successfully overwrite services?

Re: Failed to publish web layer

GregoryWhitaker — Thu, 30 Aug 2018 14:56:38 GMT

I'm now experiencing a similar problem but mine isn't an overwrite. Trying to share as web map fails without any information other than 'Failed to publish web layer...'. I also get a residual service definition file. Using Pro 2.0 with Enterprise 10.6. All layers in my map are being pulled from the same source gdb and all are in web mercator projection. Solutions?

Re: Failed to publish web layer

AdrianWelsh — Fri, 14 Sep 2018 21:32:20 GMT

Maybe this would be a good time to get in touch with Esri Technical Support?

Re: Failed to publish web layer

davedoesgis — Wed, 05 Dec 2018 03:08:53 GMT

I am having the exact same issue, and seeing this sooner would have saved me several hours today. I don't mind the limitation in functionality that much, but the lack of specific feedback from the publishing tool torpedoed my whole afternoon...

Exporting the X/Y layer to a file geodatabase feature class, adding that to my map, and copying the symbology and labeling over worked like a charm.

Esri, if you are listening, please at least tell us specifically what the problem is, and ideally how to fix it. The message "Failed to publish web layer" is not helpful.

Re: Failed to publish web layer

AdamEversole1 — Tue, 15 Jan 2019 01:08:04 GMT

Did anyone in the thread experiencing this problem ever alter the name of the service definition Item?

Re: Failed to publish web layer

AlexanderSt__John1 — Fri, 22 Feb 2019 00:44:58 GMT

Do you know if a public account can publish a feature layer from CSV using only ArcGIS Online?

Re: Failed to publish web layer

AdamEversole1 — Fri, 22 Feb 2019 20:20:02 GMT

Hi Alexander,

A public ArcGIS Online does not have the ability to publish services (i.e make Hosted Services that live on "services.arcgis.com") It only has the ability to create items in my content (Content in ArcGIS.com) So you wouldn't be able to "Publish" the CSV, but you can add It to a map, It will create a Feature Layer (Feature Collection) as opposed to a Feature layer (Hosted)

CSV, TXT, and GPX files—ArcGIS Online Help | ArcGIS

Re: Failed to publish web layer

AdrianWelsh — Fri, 22 Feb 2019 21:17:06 GMT

Adam,

Following up with this, is there a way to tell which accounts are public versus which ones are part of an organization?

Re: Failed to publish web layer

AdamEversole1 — Fri, 22 Feb 2019 23:45:29 GMT

Adrian,

It's actually really easy to see.

1) When you sign into ArcGIS online, look up at the URL in the browser.

- If it still reads "arcgis.com" this is a public account.

- If it reads "<YourOrgShortnameHere>.maps.arcgis.com" we are logged into an organizational account.

Organizational members should also remember either; activating the organization, or being invited to join a existing one.

Re: Failed to publish web layer

AdrianWelsh — Fri, 22 Feb 2019 23:53:00 GMT

Adam,

That makes sense from a personal standpoint. But, if I am looking up a member through searching, can I tell if that member is part of an org or not?

Re: Failed to publish web layer

AdamEversole1 — Sat, 23 Feb 2019 01:05:01 GMT

Hey Adrian, It feels like we are getting off topic here, but you're curious about a single name you can try to invite them to a group in your organization, because organizations cannot have public users in group, it will throw an error, (After checking the backend) saying the name is from a public account. Kinda clunky, but I think this is the only way to publicly find out this information, Did anyone bring this up in Ideas?

Re: Failed to publish web layer

AdrianWelsh — Sat, 23 Feb 2019 21:47:31 GMT

Adam, we are far off topic here. I don't think this has been brought up in Ideas, but I appreciate the tip on the "clunky" way of indicating whether or not an account is public or not!