topic Re: Can't publish service to ArcGIS Online in ArcGIS Online Questions

Can't publish service to ArcGIS Online

AimeiChen — Thu, 02 Aug 2012 18:51:28 GMT

Hi, there
I tried to publish map service with one feature class to ArcGIS online but failed. The error message says "packaging succeeded, but publishing failed." Failed to execute (uploadServiceDefinition). Can someone help me if you have experience on this.

Thanks,
Amy

Re: Can't publish service to ArcGIS Online

danielsmith1 — Thu, 02 Aug 2012 19:47:36 GMT

Hi, there
I tried to publish map service with one feature class to ArcGIS online but failed. The error message says "packaging succeeded, but publishing failed." Failed to execute (uploadServiceDefinition). Can someone help me if you have experience on this.

Thanks,
Amy

Typically, this error is due to tool parameters referencing data that no longer exists. Try the following:

�?�In the Results window, right-click the results for which you are creating the service and choose Open. This will open the tool dialog box. If there are any errors (typically, these will be for data that doesn't exist), fix them and rerun the tool. If the tool executes successfully, publish the corresponding result.
�?�In the Results window, there will be a result for the execution of the Stage Service tool. Stage Service is executed whenever you publish a service. Expand the Stage Service result, then expand Messages. The messages will give you specifics about why your result could not be published.

Re: Can't publish service to ArcGIS Online

AimeiChen — Fri, 03 Aug 2012 14:03:07 GMT

Typically, this error is due to tool parameters referencing data that no longer exists. Try the following:

�?�In the Results window, right-click the results for which you are creating the service and choose Open. This will open the tool dialog box. If there are any errors (typically, these will be for data that doesn't exist), fix them and rerun the tool. If the tool executes successfully, publish the corresponding result.
�?�In the Results window, there will be a result for the execution of the Stage Service tool. Stage Service is executed whenever you publish a service. Expand the Stage Service result, then expand Messages. The messages will give you specifics about why your result could not be published.

Thank you so much for pointing me to the right direction. I found out that the stage service ran successfully but the upload service definition was failed and the error was "Service Definition: Dataset C:\Documents and Settings\chen\Local Settings\Application Data\ESRI\Desktop10.1\Staging\My Hosted Services\msdcips.sd does not exist or is not supported"

For data source, should I use shape file or file geodatabase or SDE? thanks again for your help

Amy

Re: Can't publish service to ArcGIS Online

JonThroop — Wed, 23 Oct 2013 12:28:21 GMT

Amy,

Did you ever find a solution to this? I realize it's an older post, but i'm having the exact same problem right now.

Thanks!

Re: Can't publish service to ArcGIS Online

AimeiChen — Wed, 23 Oct 2013 13:02:05 GMT

Amy,

Did you ever find a solution to this? I realize it's an older post, but i'm having the exact same problem right now.

Thanks!

No, I didn't. We actually switched to use our own map service.

Amy

Re: Can't publish service to ArcGIS Online

AlastairClinkscale — Wed, 15 Jan 2014 14:27:34 GMT

Same problem here - trying to publish a simple feature service from ArcGIS 10.2 desktop to AGOL.

Get error message "Failed to execute (UploadServiceDefinition)."

Results window states "Packaging succeeded, but publishing failed."
Error 999999 - generic error.

Anyone managed to solve this?

Re: Can't publish service to ArcGIS Online

Anonymous User — Thu, 16 Jan 2014 14:45:01 GMT

Hi Aaastair,

Do you see a Service Definition in your My Contents Online?
Can you share the Service Definition with me?
Can you tell me when you tried to publish, and what your username is?

Thanks,
Andrew

Re: Can't publish service to ArcGIS Online

ThomasIsraelsen — Fri, 31 Jan 2014 15:26:20 GMT

@Andrew

I have exactly the same situation.

I do see the service definitions files in My Contents for each of my attempts. I can't share them however.

I tried publishing just now, January 31st 2014. user name: ti@rapidis.com

Also: If I try to publish one of the service definition files from My Contents, I get this error: "Object reference not set to an instance of an object"

[ATTACH=CONFIG]31023[/ATTACH]

Re: Can't publish service to ArcGIS Online

ThomasIsraelsen — Fri, 31 Jan 2014 15:34:45 GMT

I managed to download the service definition file. It is attached here.

Re: Can't publish service to ArcGIS Online

Anonymous User — Tue, 04 Feb 2014 04:22:19 GMT

You can either share the data public and post or message me the Url to it, or if you want to keep it secured you could create a group to share the Service Definition to and invite me to it. (andrewstauffer)

It will be best to have the data so we can troubleshoot it internally.

Thank you,
Andrew

Re: Can't publish service to ArcGIS Online

AlastairClinkscale — Tue, 04 Feb 2014 07:55:42 GMT

Hi Aaastair,

Do you see a Service Definition in your My Contents Online?
Can you share the Service Definition with me?
Can you tell me when you tried to publish, and what your username is?

Thanks,
Andrew

Hi Andrew,

Sorry for the delayed reply. No, I don't see a Service Definition file appearing in My Contents.

The error message I get from Desktop 10.2 includes "Failed to execute (UploadServiceDefinition).", so does that indicate it, for some reason, cannot upload Service Definition file to My Content in AGOL?

During the Publish process, I kept an eye on the folder C:\Users\alclink\AppData\Local\ESRI\Desktop10.2\Staging\My Hosted Services\Libaries.sd on my pc and it does seem to create a bunch of stuff in there, including what looks like a file geodatabase or something similar, so it seems to be getting so far through the process before something trips it up.

I have had contact directly from ESRI UK about this and they have suggested turning off the antivirus software on my PC (our organisation's policy prevents me from doing this).

Re: Can't publish service to ArcGIS Online

ThomasIsraelsen — Tue, 04 Feb 2014 14:55:04 GMT

You can either share the data public and post or message me the Url to it, or if you want to keep it secured you could create a group to share the Service Definition to and invite me to it. (andrewstauffer)

It will be best to have the data so we can troubleshoot it internally.

Thank you,
Andrew

OK. I will ask the client if we can share the data with just you. Shouldn't be a problem.

Re: Can't publish service to ArcGIS Online

KC — Tue, 04 Feb 2014 15:47:55 GMT

Hello,

Just wanted to chime in that I'm also getting the "Failed to execute (UploadServiceDefinition)" error and seeing similar to what others have mentioned in their posts above. I'm following this "Publish a feature service from ArcGIS for Desktop" tutorial. I was able to publish the tiled map service in the earlier tutorial fine.

Re: Can't publish service to ArcGIS Online

Anonymous User — Tue, 04 Feb 2014 21:02:15 GMT

@Thomas: Thank you, please message me the details.
@Kirstin: What version of Desktop are you using?

Thanks,
Andrew

Re: Can't publish service to ArcGIS Online

KC — Wed, 05 Feb 2014 20:19:31 GMT

@Kirstin: What version of Desktop are you using?

I'm using 10.2.1

Re: Can't publish service to ArcGIS Online

KimberleyReed — Sun, 09 Feb 2014 18:25:59 GMT

Hi, have any of you been able to find a solution? I am also getting the 'Failed to execute (UploadServiceDefinition)' error when following the Publish a Feature Service from ArcGIS for Desktop tutorial.

Re: Can't publish service to ArcGIS Online

Anonymous User — Tue, 18 Feb 2014 14:55:15 GMT

There are a few different issues it could be depending on a few situations.

1. If using 10.2+ you will need to be logged into ArcGIS Online from ArcMap while publishing. If you are running a script, please review this blog post to update your script.

2. If you are publishing with an option to overwrite, it can fail if the service is in a folder. Consider moving the service to the root level instead of in a folder until this is fixed.

3. There can be an issue publishing with the option to overwrite if the original Service Definition as been removed. Once you publish, please consider keeping this file until this is fixed.

4. At 10.2 there was an issue where publishing would fail every other time, this was fixed in 10.2.1. If you have not upgraded to 10.2.1, please try to publish a second time.

I hope this helps and we will be looking to correct these issues in future releases of ArcGIS Desktop and Online.

Thank you,
Andrew

Re: Can't publish service to ArcGIS Online

ThomasIsraelsen — Tue, 18 Feb 2014 15:05:05 GMT

@Andrew

1:
I'm using 10.2 and I am publishing from ArcMap while logged in. Not using any scripts.

2 and 3:
I am always creating new services, never overwriting. I always use root.

4:
I will try twice publishing two times with 10.2

Thomas

Re: Can't publish service to ArcGIS Online

KimberleyReed — Tue, 18 Feb 2014 18:24:25 GMT

Thanks Andrew.
We have now been able to publish services to ArcGIS Online using 10.2. We needed to change the default Internet Explorer settings to enable 'Use a proxy server for your LAN'.

Re: Can't publish service to ArcGIS Online

ThomasIsraelsen — Thu, 20 Feb 2014 09:45:05 GMT

@Andrew

Publishing two times did not help. Both failed.

Thomas