topic ArcGIS online not connected in ArcGIS Online Questions https://community.esri.com/t5/arcgis-online-questions/arcgis-online-not-connected/m-p/69824#M3347 <HTML><HEAD></HEAD><BODY><P>Hello there, i have installed ArcGIS 10.4 recently. However, the ArcGIS online is inactive or grey out through I am connected to internet.</P><P>Please i need assistance to get it activated. Can someone help?</P><P></P><P>Thank you?</P></BODY></HTML> Thu, 04 Aug 2016 03:55:18 GMT Agnes_MoneSumareke 2016-08-04T03:55:18Z ArcGIS online not connected https://community.esri.com/t5/arcgis-online-questions/arcgis-online-not-connected/m-p/69824#M3347 <HTML><HEAD></HEAD><BODY><P>Hello there, i have installed ArcGIS 10.4 recently. However, the ArcGIS online is inactive or grey out through I am connected to internet.</P><P>Please i need assistance to get it activated. Can someone help?</P><P></P><P>Thank you?</P></BODY></HTML> Thu, 04 Aug 2016 03:55:18 GMT https://community.esri.com/t5/arcgis-online-questions/arcgis-online-not-connected/m-p/69824#M3347 Agnes_MoneSumareke 2016-08-04T03:55:18Z Re: ArcGIS online not connected https://community.esri.com/t5/arcgis-online-questions/arcgis-online-not-connected/m-p/69825#M3348 <HTML><HEAD></HEAD><BODY><P>Hi Agnes,</P><P></P><P>Could you provide a screen shot of where you are seeing ArcGIS Online grayed out?</P></BODY></HTML> Fri, 05 Aug 2016 17:04:42 GMT https://community.esri.com/t5/arcgis-online-questions/arcgis-online-not-connected/m-p/69825#M3348 Anonymous User 2016-08-05T17:04:42Z