topic Re: Hosted Feature Layer Error in ArcGIS Online Questions

Hosted Feature Layer Error

deleted-user-yC5VkbyXzrQR — Wed, 20 Mar 2019 01:38:44 GMT

So it looks like I lost all my data our field agents have been collecting.

All of sudden after 3 weeks of using this hosted feature layer I'm getting the error below when trying to access the service. I haven't touched any of the settings or played around with the data. None of the features load in the Webmap, WebApp or Collector. When I load the web page it says "An error occured." on the top right.

Any Idea what is going on ESRI??????

{"error":{"code":502,"message":"An error occurred.","details":[]}}

Re: Hosted Feature Layer Error

AndrewSpencer — Wed, 20 Mar 2019 01:49:34 GMT

We are also experiencing issues with our hosted data not being available. It looks like ESRI are updating AGOL today and maybe things aren't going as smoothly as they'd hoped.. https://status.arcgis.com/

Re: Hosted Feature Layer Error

deleted-user-yC5VkbyXzrQR — Wed, 20 Mar 2019 01:55:27 GMT

Okay good to know.

Though all my data was gone. Now none of my feature layers work.

Re: Hosted Feature Layer Error

KellyGerrow — Wed, 20 Mar 2019 02:13:34 GMT

Thanks for reporting the issue.

We are currently investigating this. Will provide an update when available.

Re: Hosted Feature Layer Error

AndrewSpencer — Wed, 20 Mar 2019 02:19:21 GMT

Thanks Kelly. Our hosted data is here if you're looking for examples of things not currently working: http://nntt.maps.arcgis.com/home/item.html?id=2698667a86e54550b732174a71c3bc57

Re: Hosted Feature Layer Error

AndrewSpencer — Wed, 20 Mar 2019 02:20:50 GMT

And the very second I posted this it looks we're back in business!

Re: Hosted Feature Layer Error

KellyGerrow — Wed, 20 Mar 2019 02:33:15 GMT

Thanks,

The issue has been resolved and updated on status.arcgis.com

ArcGIS Online Health Dashboard

Re: Hosted Feature Layer Error

JonathanSkloven-Gill — Tue, 21 May 2019 20:36:44 GMT

Kelly,

I too am experiencing this "Error" for one part of one of my feature layers. The kicker is: Other workstations, and mobile devices are not. It is also not log-in related as I've tested about 5 different work station with multiple log-ins, and it is only my personal station (even with multiple log-ins).

This is a newly discovered as of today for me as the layer in question is our city limits, and that's rarely updated.

https://services8.arcgis.com/ntDpQKDDK1w3mQId/arcgis/rest/services/City_Zoning_Data/FeatureServer

Above is said service.

Any idea as to the steps I can take?

Re: Hosted Feature Layer Error

KellyGerrow — Tue, 28 May 2019 20:18:15 GMT

Is this still occuring?

I would suggest monitoring requests with a web debugging tool so you can get a more in depth idea of what is causing the issue. If only you are seeing the error, this may be caused by a browser cache issue. If there is a different error message given from the rest request we can dig into that further. Here are some blogs about monitoring network requests:

https://community.esri.com/groups/cats/blog/2017/05/04/monitoring-web-service-requests-from-web-apps?sr=search&searchId=cacc4cc2-cd35-41a3-813c-31f9c1692299&searchIndex=2‌

-Kelly