topic related to upgrade? error when I try to export data from a feature layer. in ArcGIS Online Questions

related to upgrade? error when I try to export data from a feature layer.

JulieFrench — Wed, 28 Jun 2017 19:16:52 GMT

I'm getting a pop up error when I try to export data (to CSV or to Excel) from a feature layer. The pop up says "Error: Export service error Exception: Not Found". Is this related to the upgrade intermittent issues, or is this something else? (I've been trying to export since Thurs 6/27 around 11pm eastern and have tried several times today and still getting the same error).

Re: related to upgrade? error when I try to export data from a feature layer.

KellyGerrow — Wed, 28 Jun 2017 22:03:51 GMT

Hi Julie,

Is the layer that you are exporting from a result from an analysis service? If so, there is an issue that was found that will be fixed tomorrow night. If the data was created in another way, I recommend contacting technical support to get this issue investigated as soon as possible.

-Kelly

Re: related to upgrade? error when I try to export data from a feature layer.

JulieFrench — Thu, 29 Jun 2017 13:10:16 GMT

Thanks Kelly. Yes, the feature layer was a result of 'overlay layers'. I'll give it a try again once the issue has been fixed. Thanks.