topic Re: kml 'upload timed out' error message in ArcGIS Online Questions

kml 'upload timed out' error message

CassandraWilson — Mon, 07 Mar 2016 17:28:49 GMT

I'm trying to upload a kml but I keep getting an 'upload timed out' error message. I uploaded a csv quickly with no issues. I also have plenty of credits. Is it a problem with my specific file or a system problem?

Re: kml 'upload timed out' error message

AdrianWelsh — Mon, 07 Mar 2016 17:36:28 GMT

How large is the KML in file size? How many features are in the KML?

There are some limitations listed at this page:

KML—ArcGIS Online Help | ArcGIS

Limitations

Below are the current limitations of using KML layers in the map viewer.
The following elements do not display in a map: regionated KML, view-based and time-based refresh parameters, regions inside network links, and screen overlays.
Ground overlays and network links without refresh properties do not print.
Image overlays that cover large areas may appear distorted.
By default, there is a 30-minute cache delay in displaying updates to the KML layer. If the layer contains refresh parameters less than 30 minutes, the shorter interval is honored. If a refresh interval is set on the layer, the refresh interval is honored.
KML layers cannot be used as a basemap.
You cannot set the visibility range for KML layers.
KML layers cannot be reordered in the map contents.
Internal KML layers are not supported.
Configuring pop-ups aren't supported in KML layers. Any feature data in the layer is automatically displayed in pop-ups; you cannot configure or disable them.
KML layers larger than 10 MB cannot be added to maps.

Re: kml 'upload timed out' error message

CassandraWilson — Mon, 07 Mar 2016 17:54:17 GMT

It's 8.9 MB, I know it's big but it is under the limit.

Re: kml 'upload timed out' error message

AdrianWelsh — Mon, 07 Mar 2016 18:13:57 GMT

Are any of the other limitations from that list happening? How many features are in the KML? Can you share the KML here so others can test it?