topic Re: Can't delete items from My Content. in ArcGIS Online Questions

Can't delete items from My Content.

AndyNorris — Mon, 09 Dec 2013 14:48:49 GMT

Hi,

Has anyone else had problems deleting items from My Content.

I've uploaded several tile packages, and tried to produce services from them. The services don't work. There is an item in my content, but it can't be added to a map or loaded. Now I can't delete these broken services. I can delete the original tile package, but not the service.

I've worked out that the reason it wasn't creating the tile services correctly is because there was a period in the title (eg. "version3.2") is this the reason it is also not deleting them?

Is this a known problem? Any known fixes? My content is slowly filling up with broken services. Is there another way of deleting them or is my only option to hide them in a folder?!

Thanks,
Andy

Re: Can't delete items from My Content.

Anonymous User — Tue, 10 Dec 2013 15:30:29 GMT

Hi Andy,

I haven't seen this before, and it could be something with the naming of the service. Can you please send me a private message with your username ans service you want to be deleted so we can take a look?

Thank you,
Andrew

Re: Can't delete items from My Content.

AndyNorris — Tue, 10 Dec 2013 18:19:28 GMT

For anyone else having this problem, it is because I had '.' in the title of items and services. This meant that the services didn't work properly and couldn't be deleted. Thanks to Andrew from esri for helping to find the problem and for deleting my services for me!