topic Re: Streets basemap update question in ArcGIS Online Questions

Streets basemap update question

HeathBrackett1 — Wed, 11 Dec 2013 14:25:45 GMT

It was my understanding that the basemap update that occurred today was supposed to remove ferry routes in the Puget Sound area of Washington. But they are still there. We are waiting to deploy an update to our applications that consume the Streets basemap that has our own layer of ferry routes in it. Can somebody tell me when this is supposed to occur now?

Heath

Re: Streets basemap update question

SamanthaEdwards — Wed, 11 Dec 2013 15:00:03 GMT

Does anyone know if the new release has actually happened? There was supposed to be a fix for the printing error as well but the issue is still present.

Thanks,
S

Re: Streets basemap update question

HeathBrackett1 — Wed, 11 Dec 2013 15:09:04 GMT

Yes, the new release happened. There are a number of changes that occurred overnight. I don't know about the print issue, but here's the blog post announcing the release today.

http://blogs.esri.com/esri/arcgis/2013/12/11/whats-new-arcgis-online-december-2013/

Re: Streets basemap update question

MikeMinami — Wed, 11 Dec 2013 16:00:08 GMT

Hi Heath,

Last night's update was a system update. The streets basemap update is scheduled for Q1 2014. I have been told that the ferry routes have been removed.

Samantha,

What is the printing error are you referring to?

Thanks,

Mike

Re: Streets basemap update question

SamanthaEdwards — Wed, 18 Dec 2013 12:52:43 GMT

Mike,
The error I was getting was "Print Failed. Unable to complete operation." This was happening when I used the search tool. If I zoomed in or printed at full extent the print function worked.
I was told I needed to download the latest update to the parcel viewer app in order for the print issue to be fixed. I did and now I get the error "Print Failed: h is null"

Thanks,
S