topic WebMap in AGOL on PC fine / Same WebMap on iPAD - Popups not working in ArcGIS Online Questions https://community.esri.com/t5/arcgis-online-questions/webmap-in-agol-on-pc-fine-same-webmap-on-ipad/m-p/593505#M29731 <HTML><HEAD></HEAD><BODY><SPAN>Hello,</SPAN><BR /><BR /><SPAN>I have a webmap set up in AGOL - I am using a developer's account.&nbsp; On the PC in the ArcGIS Online map viewer, all of my configured popups work great (#1 below).&nbsp; Some popups are just lists of attributes, others have media such as images with links to larger views or a PDF document.&nbsp; In the past, I pulled the JSON, published on the Mobile Content Server with ArcGIS Server, used the ArcGIS for ios app on the ipad and it all worked great.&nbsp; Not any more - At this point, it doesn't work even when I access the webmap via ArcGIS Online in the ArcGIS app for ios(#2 below) or via ArcGIS Online web site via Safari (#3 below).</SPAN><BR /><BR /><SPAN>(Note - I retested it all this morning since the new update when live today - All the results are unchanged)</SPAN><BR /><BR /><SPAN>1) Access via ArcGIS Online map viewer on the PC- Web Map was reconstructed in ArcGIS Online using Developer account.&nbsp; The other popups are attribute lists.&nbsp; Everything behaves in the ArcGIS Online app on the desktop.&nbsp; This is how it used to behave in the ArcGIS App for ios and connecting via the mobile content server.</SPAN><BR /><BR /><SPAN>On my iPAD - Running ios 7 and ArcGIS App for ios - version 10.1.2 build 716</SPAN><BR /><BR /><SPAN>2) accessing via ArcGIS App for ios on the iPad- the popups do not work -&nbsp; the little coordinate location window is all that comes up.</SPAN><BR /><BR /><SPAN>3) accessing via ArcGIS Online map viewer on iPAD via safari - popups do not function correctly - No matter where I click - I get the same information for that initial feature.&nbsp; Example: The first feature clicked was a main. Now anywhere I click, I get the information for that main no matter how close or far away from it I click.</SPAN><BR /><BR /><SPAN>Is anyone else having similar problems?&nbsp; All suggestions welcome&nbsp; - thanks!</SPAN><BR /><BR /><SPAN>Amy</SPAN><BR /><BR /><SPAN>(Will cross post in ArcGIS App Forum as well)</SPAN><BR /><BR /><SPAN>Amy Wright Webber</SPAN><BR /><SPAN>Greenville, SC</SPAN></BODY></HTML> Tue, 10 Dec 2013 15:05:50 GMT AmyWright_Webber 2013-12-10T15:05:50Z WebMap in AGOL on PC fine / Same WebMap on iPAD - Popups not working https://community.esri.com/t5/arcgis-online-questions/webmap-in-agol-on-pc-fine-same-webmap-on-ipad/m-p/593505#M29731 <HTML><HEAD></HEAD><BODY><SPAN>Hello,</SPAN><BR /><BR /><SPAN>I have a webmap set up in AGOL - I am using a developer's account.&nbsp; On the PC in the ArcGIS Online map viewer, all of my configured popups work great (#1 below).&nbsp; Some popups are just lists of attributes, others have media such as images with links to larger views or a PDF document.&nbsp; In the past, I pulled the JSON, published on the Mobile Content Server with ArcGIS Server, used the ArcGIS for ios app on the ipad and it all worked great.&nbsp; Not any more - At this point, it doesn't work even when I access the webmap via ArcGIS Online in the ArcGIS app for ios(#2 below) or via ArcGIS Online web site via Safari (#3 below).</SPAN><BR /><BR /><SPAN>(Note - I retested it all this morning since the new update when live today - All the results are unchanged)</SPAN><BR /><BR /><SPAN>1) Access via ArcGIS Online map viewer on the PC- Web Map was reconstructed in ArcGIS Online using Developer account.&nbsp; The other popups are attribute lists.&nbsp; Everything behaves in the ArcGIS Online app on the desktop.&nbsp; This is how it used to behave in the ArcGIS App for ios and connecting via the mobile content server.</SPAN><BR /><BR /><SPAN>On my iPAD - Running ios 7 and ArcGIS App for ios - version 10.1.2 build 716</SPAN><BR /><BR /><SPAN>2) accessing via ArcGIS App for ios on the iPad- the popups do not work -&nbsp; the little coordinate location window is all that comes up.</SPAN><BR /><BR /><SPAN>3) accessing via ArcGIS Online map viewer on iPAD via safari - popups do not function correctly - No matter where I click - I get the same information for that initial feature.&nbsp; Example: The first feature clicked was a main. Now anywhere I click, I get the information for that main no matter how close or far away from it I click.</SPAN><BR /><BR /><SPAN>Is anyone else having similar problems?&nbsp; All suggestions welcome&nbsp; - thanks!</SPAN><BR /><BR /><SPAN>Amy</SPAN><BR /><BR /><SPAN>(Will cross post in ArcGIS App Forum as well)</SPAN><BR /><BR /><SPAN>Amy Wright Webber</SPAN><BR /><SPAN>Greenville, SC</SPAN></BODY></HTML> Tue, 10 Dec 2013 15:05:50 GMT https://community.esri.com/t5/arcgis-online-questions/webmap-in-agol-on-pc-fine-same-webmap-on-ipad/m-p/593505#M29731 AmyWright_Webber 2013-12-10T15:05:50Z