topic Why can't I search for layers in ArcGIS Online with an organizational account? in ArcGIS Online Questions

Why can't I search for layers in ArcGIS Online with an organizational account?

EvanQuick1 — Wed, 04 Jun 2014 02:21:46 GMT

Why are the options under Add > Search for Layers different with between a personal and an organizational account? With a personal account I have options to search across ArcGIS Online, the Web or a GIS Server. With an organizational account I have options to search across My Organization, a GIS Server or ESRI Map Layers. How do I search across all of ArcGIS Online with an organizational account? There are a wealth of public layers in ArcGIS Online (that are not ESRI Map Layers) that I would like to be able to search for and add to my map, but I seem to be only able to search for these when I log in with my personal account!

Any help would be greatly appreciated!

Cheers,
Evan.

Re: Why can't I search for layers in ArcGIS Online with an organizational account?

JoeFlannery — Wed, 04 Jun 2014 11:15:14 GMT

This works.

[ATTACH=CONFIG]34328[/ATTACH]

Re: Why can't I search for layers in ArcGIS Online with an organizational account?

EvanQuick1 — Thu, 05 Jun 2014 04:24:01 GMT

Good to know it works for someone Joe, but it still doesn't work for anyone in my organization:

[ATTACH=CONFIG]34368[/ATTACH]

Re: Why can't I search for layers in ArcGIS Online with an organizational account?

JoeFlannery — Thu, 05 Jun 2014 10:25:18 GMT

Evan:

If you log into your organizational account at the Admin, go to Edit Settings then the Security tab, do you have the Members can search for content outside the organization option check on? See attached.

[ATTACH=CONFIG]34375[/ATTACH]

Re: Why can't I search for layers in ArcGIS Online with an organizational account?

EvanQuick1 — Thu, 05 Jun 2014 22:19:21 GMT

Awesome, Joe - you've nailed it. Thanks!