topic Re: Is it possible to upload retired AGO templates in to AGO Subscription account? in ArcGIS Online Questions

Is it possible to upload retired AGO templates in to AGO Subscription account?

LakeGIS — Thu, 17 Jul 2014 19:35:18 GMT

Since I don't have access to our web server and am not a programmer (however simple it may be to programers ), I am restricted to the templates directly available in ArcGIS Online under Make an App. Is there a way to load the older/retired templates back into my subscription account for use without having to host them on our server?

Re: Is it possible to upload retired AGO templates in to AGO Subscription account?

AlexanderNohe1 — Thu, 17 Jul 2014 20:44:33 GMT

I do not believe so. Which template are you referring to specifically?

Re: Is it possible to upload retired AGO templates in to AGO Subscription account?

LakeGIS — Fri, 18 Jul 2014 12:41:29 GMT

When you Share an AGO map you have the option to Make a Web Application:

Not all the templates that have been available in the past are now available directly like above. But I found a web page that lists all of them - including the retired ones at http://www.arcgis.com/home/search.html?q=templates&t=content&start=91‌

My question is, is it possible to download one of the retired ones from the web page, then upload it to my AGO subscription account and have it hosted on the Esri server instead of my own server since I don't have access to my own web server? For example the Two Panel template here: http://www.arcgis.com/home/item.html?id=5766ba5eaddc4d48a41ae086b8a2f122‌

Re: Is it possible to upload retired AGO templates in to AGO Subscription account?

AlexanderNohe1 — Fri, 18 Jul 2014 16:47:05 GMT

Hi Sue,

ArcGIS Online will let you help configure applications that are hosted on your own server but as far as uploading a template to ArcGIS Online for further modifications is not yet available. If you would like to see this functionality incorporated, I would go to the ideas website.

Re: Is it possible to upload retired AGO templates in to AGO Subscription account?

KellyHutchins — Mon, 21 Jul 2014 16:59:02 GMT

Hi Sue,

All of the retired templates are still hosted on ArcGIS Online. To add them to your gallery you'll need to do the following.

1. Create a new public group in your organization.

2. Search for the retired template then share it to the group.

3. In your organization settings set the custom group you just created to be the template group then check the box that says you want to include the existing templates in the gallery too.

Note that you'll have to be an organization administrator to do this.

Re: Is it possible to upload retired AGO templates in to AGO Subscription account?

KellyHutchins — Mon, 21 Jul 2014 17:04:57 GMT

And here's a link to a help topic that provides more details about setting the custom template group using the org settings. See the 'Web App Templates' section:

Configure map viewer—Help | ArcGIS‌

Re: Is it possible to upload retired AGO templates in to AGO Subscription account?

LakeGIS — Mon, 21 Jul 2014 17:31:15 GMT

Kelly -

Your response allows me to add the retired templates into my group and designate that group as a template group, but I still can't USE the template - it says it's not configurable.

When I try to Publish it, it says This template is not configurable.

Am I missing a step? I don't want to "host" the app on my server and access it as a template. I want to actually USE the template hosted on the AGO server like the non-retired ones.

Re: Is it possible to upload retired AGO templates in to AGO Subscription account?

KellyHutchins — Mon, 21 Jul 2014 17:41:12 GMT

I ran through the above steps and was able to add and configure the retired legend template. Here's the item I used:

http://www.arcgis.com/home/item.html?id=a0c2c5b2a66d4218a87d6327dcd8f88c‌

Is that the same template you are trying to add? If not can you send me the item id for the template you'd like to add.

Re: Is it possible to upload retired AGO templates in to AGO Subscription account?

LakeGIS — Mon, 21 Jul 2014 17:58:34 GMT

That's the same retired template I used without success. It's just not configurable for me. I even tried another template - the two panel (retired) at

http://www.arcgis.com/home/item.html?id=5766ba5eaddc4d48a41ae086b8a2f122‌

with the same results. It is not configurable.

Re: Is it possible to upload retired AGO templates in to AGO Subscription account?

KellyHutchins — Mon, 21 Jul 2014 18:03:00 GMT

Should work. Is your group public? Can you send me the exact steps you are performing?

Re: Is it possible to upload retired AGO templates in to AGO Subscription account?

LakeGIS — Mon, 21 Jul 2014 18:12:24 GMT

Kelly -

Is there something special about adding the template to my Group I'm missing? I clicked Add Item, then The Item is an application and added the URL of the template, ie: http://www.arcgis.com/home/item.html?id=5766ba5eaddc4d48a41ae086b8a2f122‌

I tried Purpose Ready to Use and Configurable and left API as JavaScript both times.

Then I shared the template item with my Template Group.

After saving and sharing my map, I clicked Create a Web Application and the template appears in the list of available templates. But when I click Publish it says it is not configurable.

Re: Is it possible to upload retired AGO templates in to AGO Subscription account?

LakeGIS — Mon, 21 Jul 2014 18:13:48 GMT

The group is set to Organization

Re: Is it possible to upload retired AGO templates in to AGO Subscription account?

KellyHutchins — Mon, 21 Jul 2014 18:18:34 GMT

Sue you don't need to create a new item. Just go to the item page for the existing item and click Share and share it with the group you set up.

Re: Is it possible to upload retired AGO templates in to AGO Subscription account?

LakeGIS — Mon, 21 Jul 2014 18:38:00 GMT

That's it! I thought I was signed it because I was working on a map, but when I went to the item page, for some reason I was no longer signed in so the Share option wasn't available. And if I signed in at the top right I was bounced back to my organization home page. I had to use the "Sign in to rate this item" to be able to access the Share button.

Thanks for taking the time to trouble shoot this for me!