topic Re: Problem with registering for an account in ArcGIS Online Questions https://community.esri.com/t5/arcgis-online-questions/problem-with-registering-for-an-account/m-p/564143#M28415 <HTML><HEAD></HEAD><BODY><SPAN>I can see that you're registered with ArcGIS.com with a user name that appears to be derived from your company name, not the user name you're posting here with. I assume you're using the right user name when trying to sign in. Your username is also all capital letters.</SPAN><BR /><BR /><SPAN>User names and passwords are case sensitive, so make sure you're typing in the right case. You can reset your password at:</SPAN><BR /><BR /><A href="http://webaccounts.esri.com">http://webaccounts.esri.com</A><BR /><BR /><SPAN>hope this helps,</SPAN><BR /><BR /><SPAN>Mike</SPAN></BODY></HTML> Thu, 29 Sep 2011 15:26:37 GMT MikeMinami 2011-09-29T15:26:37Z Problem with registering for an account https://community.esri.com/t5/arcgis-online-questions/problem-with-registering-for-an-account/m-p/564142#M28414 <HTML><HEAD></HEAD><BODY><SPAN>I tried to register a new account to access ArcGIS Online which came up as being sucessful.&nbsp; However I got a message to say that I couldn't log in.&nbsp; I have tried a few times since that message to log in and haven't been successful.&nbsp; Any suggestions on what the problem might be?</SPAN></BODY></HTML> Thu, 29 Sep 2011 13:41:48 GMT https://community.esri.com/t5/arcgis-online-questions/problem-with-registering-for-an-account/m-p/564142#M28414 GarethYoung 2011-09-29T13:41:48Z Re: Problem with registering for an account https://community.esri.com/t5/arcgis-online-questions/problem-with-registering-for-an-account/m-p/564143#M28415 <HTML><HEAD></HEAD><BODY><SPAN>I can see that you're registered with ArcGIS.com with a user name that appears to be derived from your company name, not the user name you're posting here with. I assume you're using the right user name when trying to sign in. Your username is also all capital letters.</SPAN><BR /><BR /><SPAN>User names and passwords are case sensitive, so make sure you're typing in the right case. You can reset your password at:</SPAN><BR /><BR /><A href="http://webaccounts.esri.com">http://webaccounts.esri.com</A><BR /><BR /><SPAN>hope this helps,</SPAN><BR /><BR /><SPAN>Mike</SPAN></BODY></HTML> Thu, 29 Sep 2011 15:26:37 GMT https://community.esri.com/t5/arcgis-online-questions/problem-with-registering-for-an-account/m-p/564143#M28415 MikeMinami 2011-09-29T15:26:37Z