topic Re: Zoom limit in ArcGIS OnLine Map in ArcGIS Online Questions

Zoom limit in ArcGIS OnLine Map

SierkOudemans — Fri, 23 Mar 2012 20:37:01 GMT

Hi,

I am pretty new to ArcGIS Online and found that you can't seem to zoom in beyond a certain point, using an iPad, to something greater than 1:15,000 in ArcGIS Desktop terms. Is this some built in limitation or is it something I am missing. If it is the latter could you please provide instructions on how to remove this or a link to a document explaining the same.

Thanks

Re: Zoom limit in ArcGIS OnLine Map

MikeMinami — Fri, 23 Mar 2012 22:05:28 GMT

The coverage at a given scale varies across the basemaps and within a given basemap. Typically, you can zoom in more to major metropolitan areas and less in rural areas. Here's an excerpt from the description of our World Topographic basemap.

The map provides coverage for the world down to a scale of ~1:72k. Coverage is provided down to ~1:4k for the following areas: Australia and New Zealand; Europe; Canada; Mexico; United States; parts of Southern Africa including Botswana, Lesotho, Namibia, South Africa, and Swaziland; and parts of South America including Argentina, Brazil, Chile, Colombia, and Venezuela. Coverage down to ~1:1k and ~1:2k is available in select urban areas.

Other basemaps are similar.

Thanks,

Mike

Re: Zoom limit in ArcGIS OnLine Map

SierkOudemans — Mon, 26 Mar 2012 12:23:57 GMT

Mike,

Is there any way to override this behaviour? I have overlay layers that a user might want to zoom into closer then the base map allows.

Sierk

Re: Zoom limit in ArcGIS OnLine Map

MikeMinami — Mon, 26 Mar 2012 16:15:59 GMT

The basemap determines the visible range of the map. For layers you add from the web (e.g., ArcGIS Server map servers, WMS, CSVs by reference), you can make these layers the basemap. Then you'd be able to zoom in.

Thanks,

Mike

Re: Zoom limit in ArcGIS OnLine Map

SierkOudemans — Mon, 26 Mar 2012 16:25:19 GMT

Thanks Mike,

Let me try that.

Sierk

Re: Zoom limit in ArcGIS OnLine Map

MichaelGilbrook2 — Tue, 27 Sep 2016 15:56:39 GMT

Mike - I have a related question and this thread is the closest thing I've seen. I have published a layer of proposed infrastructure projects to a public web map using ArcGIS Online. Some residents complain that when they do an address search the result is at so large a scale that they have to zoom out several steps to see any projects. How can I limit the maximum scale at which the web map will display? Setting the Scale Range for the feature class only controls whether the layer is shown at all in beyond a given scale (e.g., 1:24,000). I need something that prevents ArcGIS Online from displaying in closer than 1:24,000. Thanks!

Michael

Re: Zoom limit in ArcGIS OnLine Map

MikeMinami — Mon, 03 Oct 2016 16:21:27 GMT

There is currently no way to restrict the maximum scale. This has been discussed by our team and we have it written up as an enhancement, but it just hasn't been implemented.

What is the current maximum scale of your basemap? Are you using something custom?

Mike

Re: Zoom limit in ArcGIS OnLine Map

BillWinston — Wed, 12 Oct 2016 21:51:14 GMT

This would be a very helpful function to add. I have a Tile Layer that disappears at 1:1028 and I would like to stop folks from zooming in beyond that level. That said, is there a way to make my Tile Layer appear at higher scales?

Bill

Re: Zoom limit in ArcGIS OnLine Map

IsaiahSuarez — Thu, 08 Feb 2018 00:29:29 GMT

Hi Mike.

I was googling this issue and landed on here.

Will there be an update/configuration tool for this in a future?

I tried couple available web apps and also the ArcGIS Online Assistant, but couldn't solve the issue.

Re: Zoom limit in ArcGIS OnLine Map

MikeMinami — Thu, 08 Feb 2018 17:19:26 GMT

wbgisuser‌ as far as I know there have been no updates on this idea for either setting a maximum scale, or allowing zooming in beyond the maximum scale of the basemap.

Re: Zoom limit in ArcGIS OnLine Map

AlphonsEvers — Wed, 15 Mar 2023 20:42:07 GMT

It seem like 5 years later there has been fix for this issue.
I'd like to be able to set the maximum zoom for a search in Map Viewer classic.
Will the new Map Viewer get this functionality.

Thanks.