topic Re: I am having issues with default map extents in ArcGIS online web app builder. in ArcGIS Online Questions

I am having issues with default map extents in ArcGIS online web app builder.

Anonymous User — Wed, 01 Feb 2017 10:23:32 GMT

I have uploaded data from desktop to a service online. I have created a webmap and subsequently a web appplication using web app builder. The web app builder is not moving to the default extent I have set up for the data? I have set the same default extent for the feature service, web map and web app. When I set the initial extent to be the same as the web map this works but as soon as I launch the web app it moves to a more zoomed in scale? I then click on the home button and nothing happens. This is really frustrating. I can't see where I am going wrong - please help!

Thank you!

#ArcGISOnline #Webappbuilder #defaultextent

Re: I am having issues with default map extents in ArcGIS online web app builder.

CarmelConnolly3 — Wed, 01 Feb 2017 10:33:39 GMT

It sounds like what you're doing should work - what browser are you using? Do you have the 'App state' option enabled in the Attribute tab? https://doc.arcgis.com/en/web-appbuilder/create-apps/attributes-tab.htm

Carmel

Re: I am having issues with default map extents in ArcGIS online web app builder.

JakeSkinner — Wed, 01 Feb 2017 13:34:54 GMT

Hi Gemma,

Try clearing your browser cache, restart your browser, and then see if the extent is correct.

Re: I am having issues with default map extents in ArcGIS online web app builder.

AdrianWelsh — Wed, 01 Feb 2017 13:46:02 GMT

Gemma,

Can you share your web map and your web app?

It also might help to place this thread in the https://community.esri.com/community/gis/web-gis/web-appbuilder?sr=search&searchId=9fdd9c73-9c56-42dd-b6a5-2c1282af64f6&searchIndex=1‌ space on GeoNet.

Re: I am having issues with default map extents in ArcGIS online web app builder.

Anonymous User — Thu, 02 Feb 2017 16:05:13 GMT

Hi Carmel,

Thanks for replying. Yes I do have the App state enabled.

There are so many little tick boxes I am sure there is one somewhere I have missed!

Thanks,

Gemma

Re: I am having issues with default map extents in ArcGIS online web app builder.

Anonymous User — Thu, 02 Feb 2017 16:27:24 GMT

Hi Jake,

Thanks for your reply. I have tried clearing the cache and I'm still having the same issue.

I'm completely lost as to why it's not working. I made an update to one of the layers and its messed everything up.

Re: I am having issues with default map extents in ArcGIS online web app builder.

Anonymous User — Thu, 02 Feb 2017 16:31:13 GMT

Hi Adrian,

Thanks for replying. Here are the links:

web map: http://arcg.is/2kudq9L

web app: ArcGIS Web Application

Re: I am having issues with default map extents in ArcGIS online web app builder.

CarmelConnolly3 — Fri, 03 Feb 2017 09:42:38 GMT

Hi Gemma,

I thought maybe if App state was enabled, it could have been that your browser was remembering an extent from a previous view. But if clearing your broswer cache has no effect then this may not be the case. When I open the app, it opens at this extent:

Is this correct?

Have you been able to compare the app on a colleagues machine?

Re: I am having issues with default map extents in ArcGIS online web app builder.

DerekLaw — Thu, 09 Feb 2017 06:32:00 GMT

Hi Gemma,

> When I set the initial extent to be the same as the web map this works but as soon as I launch the web app it moves to a more zoomed in scale? I then click on the home button and nothing happens.

I just tested your web app: ArcGIS Web Application and it seems to be working for me. When the app initially loads, I see this extent:

Then I zoomed in and panned around the map to view the content at a finer scale:

Then I hit the Home button and return to the original spatial extent when the app loads:

Is this not the behavior that you want?

Hope this helps,