topic Re: Credit limit reached? in ArcGIS Online Questions

Credit limit reached?

VenusScott — Mon, 30 Nov 2015 19:47:30 GMT

So what is the warning message that a user gets when they have reached the maximum number of credits that have been given/allotted to them? Do the Administrators get notification too? Is there a pre-warning like "you only have xxx credits left. Contact your administrator."?

Thanks!

Re: Credit limit reached?

RussRoberts — Mon, 30 Nov 2015 19:58:46 GMT

The user and the administrator will get an email stating that the credit limit has been reached and that the account that has reached a credit limit will be unable to use features that require credits until more credits have been allocated to the user.

Russ

Re: Credit limit reached?

VenusScott — Mon, 30 Nov 2015 21:33:31 GMT

So there is no kind of warning that they are close to using the allotment? This might be OK as we plan on monitoring more closely now that the credit allotment is functional.

Re: Credit limit reached?

RebeccaStrauch__GISP — Sat, 06 May 2017 18:00:03 GMT

Hi Venus Scott‌,

i came across your thread before posting https://community.esri.com/message/685157-re-what-happens-to-a-taskprocess-if-the-user-alloted-credits-are-reached

A lot has changed since this post so you may have your answers, but Kelly's response in the other thread my be of interest.