topic Re: app launcher button not working in ArcGIS Online Questions https://community.esri.com/t5/arcgis-online-questions/app-launcher-button-not-working/m-p/547997#M27729 <HTML><HEAD></HEAD><BODY><P>Hi Erik,&nbsp;</P><P></P><P>Does this happen even when you're in Content?</P><P>Do you have any Marketplace apps added to your organisation?</P><P>Does this happen in all browsers?</P><P></P><P>Carmel</P></BODY></HTML> Fri, 08 Dec 2017 16:35:31 GMT CarmelConnolly 2017-12-08T16:35:31Z app launcher button not working https://community.esri.com/t5/arcgis-online-questions/app-launcher-button-not-working/m-p/547996#M27728 <HTML><HEAD></HEAD><BODY><P>The app launcher button on our arcgis online account is not working. was working fine yesterday. I click on it and nothing happens</P></BODY></HTML> Fri, 08 Dec 2017 16:09:21 GMT https://community.esri.com/t5/arcgis-online-questions/app-launcher-button-not-working/m-p/547996#M27728 ErikBlake 2017-12-08T16:09:21Z Re: app launcher button not working https://community.esri.com/t5/arcgis-online-questions/app-launcher-button-not-working/m-p/547997#M27729 <HTML><HEAD></HEAD><BODY><P>Hi Erik,&nbsp;</P><P></P><P>Does this happen even when you're in Content?</P><P>Do you have any Marketplace apps added to your organisation?</P><P>Does this happen in all browsers?</P><P></P><P>Carmel</P></BODY></HTML> Fri, 08 Dec 2017 16:35:31 GMT https://community.esri.com/t5/arcgis-online-questions/app-launcher-button-not-working/m-p/547997#M27729 CarmelConnolly 2017-12-08T16:35:31Z Re: app launcher button not working https://community.esri.com/t5/arcgis-online-questions/app-launcher-button-not-working/m-p/547998#M27730 <HTML><HEAD></HEAD><BODY><P>yes</P><P>yes (Insights)</P><P>yes</P></BODY></HTML> Fri, 08 Dec 2017 16:37:59 GMT https://community.esri.com/t5/arcgis-online-questions/app-launcher-button-not-working/m-p/547998#M27730 ErikBlake 2017-12-08T16:37:59Z Re: app launcher button not working https://community.esri.com/t5/arcgis-online-questions/app-launcher-button-not-working/m-p/547999#M27731 <HTML><HEAD></HEAD><BODY><P>Hi Erik,&nbsp;</P><P></P><P>Do you have an Insights licence assigned to you? What happens if you remove the licence?</P><P>Does this happen for other users in your organisation?</P><P></P><P>It might be worth contacting the Tech Support team for your region - there might be a setting on your account that needs to be changed.</P><P></P><P>Carmel</P></BODY></HTML> Fri, 08 Dec 2017 17:12:06 GMT https://community.esri.com/t5/arcgis-online-questions/app-launcher-button-not-working/m-p/547999#M27731 CarmelConnolly 2017-12-08T17:12:06Z Re: app launcher button not working https://community.esri.com/t5/arcgis-online-questions/app-launcher-button-not-working/m-p/548000#M27732 <HTML><HEAD></HEAD><BODY><P>Hi Erik, we have a patch going out tonight&nbsp;to resolve this issue. Sorry for the trouble.</P><P></P><P>Thanks,</P><P></P><P>Chris</P></BODY></HTML> Fri, 08 Dec 2017 21:04:15 GMT https://community.esri.com/t5/arcgis-online-questions/app-launcher-button-not-working/m-p/548000#M27732 ChrisWhitmore 2017-12-08T21:04:15Z