topic Re: ArcGIS Online web page keeps crashing in ArcGIS Online Questions

ArcGIS Online web page keeps crashing

JonathanHallam1 — Fri, 03 Aug 2018 19:57:18 GMT

ArcGIS online web map and web app keeps crashing browser.

DerekLaw — Sat, 04 Aug 2018 04:48:51 GMT

Hi Jonathan,

It would help if you could provide some more info:

- What web browser are you using? Chrome, FireFox, Edge, IE, etc?

- Have you tested your workflow in a different web browser?

- What are you doing when this occurs? Please be specific in your workflow - can you please provide repro steps?

- Is this behavior new? Was your workflow working previously and this just started happening recently?

- Have you tried to clear the web browser cache, close the browser, then re-open the browser?

JonathanHallam1 — Sat, 04 Aug 2018 07:12:14 GMT

Hi Derek,

I am using Safari on phone, laptop and tablet
Haven't tested on other browser
This occurs when I am changing/editing some web maps and web apps, so changing symbology, changing pop up configuration, normal web amp style view prep
Yes this is new not had it done before, very recent last day.
Will try clearing browser cache

Thanks

Anonymous User — Mon, 06 Aug 2018 22:36:44 GMT

Are you still experiencing the crashing?

There haven't been any performance issues reported so I think we should troubleshoot this as an issue specific to this map.

You can always check for performance issues here:

JonathanHallam1 — Wed, 08 Aug 2018 17:46:20 GMT

Hi this issue has just occurred again when going into the app on my iphone.

I will see about logging a support call with ESRI UK, it is for an event I am organising

Map link below

Regards

Jonathan

Babcock_Kristen_L — Tue, 12 May 2020 13:13:03 GMT

Which web browser is the best for web maps?