topic Dead Air when publishing from a Vector Tile Package in ArcGIS Online Questions

Dead Air when publishing from a Vector Tile Package

JonathanSkloven-Gill — Fri, 15 Mar 2019 16:16:06 GMT

I have been trying to publish a small Vector Tile Package to my AGOL account. The package was made in the most recent ArcGIS Pro, and unpacks and displays perfectly fine therein.

When I use the Share Package tool, everything uploads without issue to my account. Upon clicking Publish, nothing happens. No spinning circle, no error, simply a dead button.

When I use the "Add-Item" option in my Content window, I add the tile package, and click the "create feature service" option. Upon clicking Upload, nothing happens. No spinning circle, no error, simply a dead button.

This is a super small package of building outlines for a small city that I want to be able to incorporate to our mapping services, so I know it is not a size issue.

Re: Dead Air when publishing from a Vector Tile Package

KellyGerrow — Fri, 15 Mar 2019 23:39:32 GMT

Hi Jonathan,

Are you using Chrome when publishing? It sounds like you may be running into the issue described by Alan in this blog. https://community.esri.com/people/ARex-esristaff/blog/2019/03/12/why-cant-i-use-the-add-item-dialog-in-arcgis-online?sr=search&searchId=ae8d1e4e-66a4-4d71-980c-a23b53944fc1&searchIndex=1‌

Try running the process in another browser or re-run the process in incognito mode.

Let us know if that fixes things or try getting in touch with support.

-Kelly

Re: Dead Air when publishing from a Vector Tile Package

JonathanSkloven-Gill — Fri, 15 Mar 2019 23:42:19 GMT

This is correct.

I had a Technical Support Session regarding this. Incognito Mode worked just fine.