topic Re: Layers not Drawing Completely in ArcGIS Online Questions

Layers not Drawing Completely

TiffanyRufo — Wed, 04 Oct 2017 19:11:09 GMT

Hello,

I am still experiencing the small, persistent orange circle of annoyance. Nearly every map I pull up (all hosted on AGOL) features this little orange monstrosity in the lower corner no matter how many features are in the feature layer (20 vs 6,000).

I've noticed this since the last update and wondered if anyone had any ideas or if anyone else was experiencing the same thing.

The really irrigating thing is that even though it says it can't draw all oft he features, it does.....Until you start panning and zooming. Then the map gets really slow and unresponsive and it just stops drawing features all together. All of this is very intermittent...except for the orange circle.

Any insight is appreciated! I had asked on another thread but hadn't received any substantial answers.

Re: Layers not Drawing Completely

MicahBabinski — Wed, 04 Oct 2017 19:21:40 GMT

Hi Tiffany,

Can you share the URL to the misbehaving service? Does it act any differently in a different browser? I might try clearing your browsing history. I've gotten some funky behavior in AGOL that was fixed by doing that.

Finally, can you hit Control + Shift + I to bring up the developer console, go to the Console tab, and see if there are any browser errors? That might give some more troubleshooting info.

Micah

Re: Layers not Drawing Completely

TiffanyRufo — Thu, 05 Oct 2017 12:34:20 GMT

Well, It's at least 100 different feature layers...so that would be difficult to share. But switching to Edge seems to have worked for now.

Thank you for your help!

Re: Layers not Drawing Completely

XiaolongFeng1 — Mon, 09 Oct 2017 18:37:22 GMT

Hi Tiffany,

As you've already said, your map has at least 100 different feature layers - that's a lot of data.

ArcGIS Online count the total number of features that is going to be drawn on the map (browser) with its current extent. If the total number is over a certain amount, then the orange warning message will show up.

Due to the limitation of the browser, if there're too many features drawn on the map, it will slow down other operations like panning and zooming as you've already noticed. That is the user experience we're trying to avoid.

So it doesn't depends on what layer is not drawn, it depends one how many features you already on the map.

So the next thing is to consider about mapping efficiency again. When you zoomed out, is displaying that many features (or that many layers) at the same time really necessary?

You may want to set visible scale range for each layer?

Set visible range—ArcGIS Online Help | ArcGIS

Or set a filter to show less features on the map?

Apply filters—ArcGIS Online Help | ArcGIS

Or if your main data is point, mind try our new style of point layer?

Configure clustering—ArcGIS Online Help | ArcGIS

Thanks,

Xiaolong

Re: Layers not Drawing Completely

TiffanyRufo — Tue, 10 Oct 2017 11:19:34 GMT

Xiaolong,

Thank you for the reminder, it's always good to have a refresher.

However, I should have been more clear, I have around 100 feature layers hosted on AGOL, they are not on the same map together though. At most there are 4 to 5 layers on any given map. The largest individual feature layer I have has over 6,000 features and the smallest has about 20.

The issue that I was having was that no matter what map (combination of layers large and small) I pulled up it was still showing the 'failed to draw' warning even if it was just the 20 item feature layer on a base map by itself.

I have since switched from using Internet Explorer to Edge and it hasn't happened again so far.

Thanks again!

Re: Layers not Drawing Completely

KellyGerrow — Tue, 17 Oct 2017 20:46:34 GMT

Hey Tiffany,

Try monitoring the requests from your web map to your services. Here is a blog about the layer drawing error:https://community.esri.com/community/gis/web-gis/arcgisonline/blog/2017/10/17/so-you-want-to-display-a-bazillion-features-on-the-web-a-technical-approach-to-large-feature-datasets?sr=search&searchId=4fbef40b-cd84-4991-8b1c-f39799b3c4f4&searchIndex=0‌.

If it seems like a browser issue, check the service to see if there are any issues with its response or mixed content.

-Kelly

Re: Layers not Drawing Completely

MaryEllen_Perko — Thu, 26 Oct 2017 12:43:24 GMT

Hello,

Was anyone able to figure this out? We've noticed the same thing recently, and it's beginning to be a problem enterprise-wide. For example, we've got a feature layer that contains only 142 points in one feature class and we're getting the "orange circle of annoyance." It would be helpful to understand what is causing this so we can make adjustments where needed. Further, this occurs in both IE 11 and Chrome. Though we have one service where it only shows up in IE.

Thanks.

Re: Layers not Drawing Completely

TiffanyRufo — Thu, 26 Oct 2017 12:48:55 GMT

The issue went away for us initially when we switched from IE to Edge....but alas, now it happens periodically. It is less frequent for us here in Edge than Explorer but it still persists.

Haven't found a definitive answer yet.

Re: Layers not Drawing Completely

FernandoMons_Nuñez — Wed, 08 Nov 2017 17:01:49 GMT

Here, same problem but we have only one layer with 2 points related to another layer with only 1 line.

Re: Layers not Drawing Completely

KellyGerrow — Wed, 08 Nov 2017 17:24:07 GMT

Are you able to share your web map?

Re: Layers not Drawing Completely

FernandoMons_Nuñez — Wed, 08 Nov 2017 17:50:35 GMT

I have made it temporary public.

Layer not showing is: ItinerariosOperativos - Puntos de Interes

link to WebApp
Link to WebMap

The message is only shown in WebMap. WebApp is not showing the message, but also is not showing the points of this layer.

Re: Layers not Drawing Completely

KellyGerrow — Wed, 08 Nov 2017 17:57:41 GMT

Thanks for sharing Fernando.

There is an issue with the query to ItinerariosOperativos - Puntos de Interes. The server response is indicating that there is an invalid query. It seems to be related to reprojecting the data. Would you like to display this data in Web Mercator or your local projection?

I'd suggest getting in contact with Technical support to fully troubleshoot what is happening with this layer.

How did you create the layer? Was it published from ArcGIS Desktop or a file geodatabase?

If you remove the scale visibility from the layer, are you able to see the two points?

If this should be secured, feel free to unshare the layer.

-Kelly

Re: Layers not Drawing Completely

FernandoMons_Nuñez — Wed, 08 Nov 2017 18:45:52 GMT

Thanks for the info Kelly,

Answer:

1. I would like to project in my projection (ED50)

2. The layer was created trought Arcgis Desktop in my own Enterprise Geodatabase

3. The layer was published with Arcgis Desktop using AGOL Hosted Services option

4. About scale visibilty, i am not understanding exactly this suggestion. I have made to actions, At webmap level, change the scale range of this layer to be visible, at all scales. Also at Webapp level, i have hide the scale bar. After this changes, the problem persists.

Also i have changed the basemap with a tile layer of the organization that has the same projection of the layers. But the problem persists. This basemap is now activated, but i though you cannot access to it, because is only accesible from our intranet.

I will contact support and try to obtain a solution. I will post it back later.

Thanks again for your help Kelly

Re: Layers not Drawing Completely

DerekPhyn — Wed, 29 Nov 2017 01:16:07 GMT

Having similar issues here too. Feature layers with one or two points only will generate the error although it is somewhat of a random nature. Definitely more stable on Chrome or Edge than IE. Suspect it may have something to do with Base Map projection?

Re: Layers not Drawing Completely

RobertHewlett — Thu, 04 Jan 2018 21:45:58 GMT

Same issue here. Under 100 features. I used ArcPro to publish. The feature class was set to 3857 but the service says 102100. Link below:

https://bcitgis.maps.arcgis.com/home/item.html?id=b276b9def6574ef48cc1408cab2d21cf

The features show up in the attribute table in AGO but are not drawn on the screen. Select a row and a blue square shows up on the map.

Re: Layers not Drawing Completely

RobertHewlett — Fri, 05 Jan 2018 01:57:54 GMT

Note: 44 features with error but the features are there via attributes. The layer does have attachments enabled

Re: Layers not Drawing Completely

RobertHewlett — Fri, 05 Jan 2018 16:06:24 GMT

I found a possible issue with a picture marker symbol. I had the same problem on another hosted service and I was able to fix it there.

Re: Layers not Drawing Completely

FernandoMons_Nuñez — Mon, 08 Jan 2018 08:31:01 GMT

I finally contacted Esri Support, and obtain a solution. In my case, the origin of the problem, was in a 1:N relationship defined between two layers. The problem was not exactly the relationship but the data. I created the layers with arcmap and introduced some sample data. Then I pubish the service with this sample data to the AGOL. This sample data was not as consistent as it would be, because some child records, pointed to no one parent. So finally, the solution was to delete the sample data, and publish an empty feauture service. Then I created sample data using AGOL and problem desappeared.

This is a workaorund to avoid this misfunctional of AGOL, but I hope this bug will be addressed in the future. The issue was not scaled to dev team.

Re: Layers not Drawing Completely

RobertHewlett — Mon, 08 Jan 2018 22:46:32 GMT

I downed and re-upped the data with 'simple' symbols and the new version of the data seems to be working

Below is the JSON for the renderer using esriSMSCircle :

{"renderer":{"type":"uniqueValue","field1":"color","defaultSymbol":{"type":"esriSMS","style":"esriSMSCircle","color":[130,130,130,255],"size":12,"angle":0,"xoffset":0,"yoffset":0,"outline":{"color":[0,0,0,255],"width":2.1000000000000001}},"defaultLabel":"Unknown","uniqueValueInfos":[{"symbol":{"type":"esriSMS","style":"esriSMSCircle","color":[255,0,0,255],"size":12,"angle":0,"xoffset":0,"yoffset":0,"outline":{"color":[0,0,0,255],"width":2.1000000000000001}},"value":"1","label":"Red"},{"symbol":{"type":"esriSMS","style":"esriSMSCircle","color":[255,255,255,255],"size":12,"angle":0,"xoffset":0,"yoffset":0,"outline":{"color":[0,0,0,255],"width":2.1000000000000001}},"value":"2","label":"White"},{"symbol":{"type":"esriSMS","style":"esriSMSCircle","color":[230,230,0,255],"size":12,"angle":0,"xoffset":0,"yoffset":0,"outline":{"color":[0,0,0,255],"width":2.1000000000000001}},"value":"3","label":"Yellow"},{"symbol":{"type":"esriSMS","style":"esriSMSCircle","color":[85,255,0,255],"size":12,"angle":0,"xoffset":0,"yoffset":0,"outline":{"color":[0,0,0,255],"width":2.1000000000000001}},"value":"4","label":"Lime green"},{"symbol":{"type":"esriSMS","style":"esriSMSCircle","color":[0,92,230,255],"size":12,"angle":0,"xoffset":0,"yoffset":0,"outline":{"color":[0,0,0,255],"width":2.1000000000000001}},"value":"5","label":"Blue"},{"symbol":{"type":"esriSMS","style":"esriSMSCircle","color":[255,170,0,255],"size":12,"angle":0,"xoffset":0,"yoffset":0,"outline":{"color":[0,0,0,255],"width":2.1000000000000001}},"value":"6","label":"Orange"}],"fieldDelimiter":","},"transparency":0,"labelingInfo":null}

Re: Layers not Drawing Completely

MarkCooper5 — Thu, 23 Aug 2018 10:58:44 GMT

Kelly Gerrow‌ - I know this is old but can you tell me how to monitor requests from web maps to services?

Thanks