topic Cannot delete ArcGIS Online Map Service in ArcGIS Online Questions

Cannot delete ArcGIS Online Map Service

JulieSendra — Wed, 26 Sep 2012 20:43:14 GMT

I have added a couple map services from ArcGIS Online (specifically, the GeoMac Fire files), and the service seems to be invalid now. I cannot delete the Map Service from my Table of Contents in ArcMap. It hangs, and never lets me right click and Remove. Is there another way to delete the service from ArcGIS TOC?

Re: Cannot delete ArcGIS Online Map Service

MikeMinami — Thu, 27 Sep 2012 21:02:16 GMT

Typically, when a service is not available, you'll see an error message saying something like "layer x is not available..."

At this point, the layer should not be visible in the TOC when viewing the map. If you save the map in its current state, the layer that is not responding will not be saved in the map.

Hope this helps,

Mike

Re: Cannot delete ArcGIS Online Map Service

JasonBalmut — Mon, 01 Oct 2012 19:34:32 GMT

The deletion bug can also be caused by having a space in the service name. See #NIM082740. Another NIM (#NIM080606 - An ArcGIS Online hosted feature service can only be overwritten if it is located in the user's root content directory) was related to this error but it has been removed from the Support site.

Also, be careful if you Change Owner. I'm not sure if this is still an issue since the last patch but ownership changes can lock a file as well.

Re: Cannot delete ArcGIS Online Map Service

Stephanie_RFulcher — Wed, 11 Dec 2013 11:43:51 GMT

I have a problem deleting a files layer in my content. It says unable to ... and lists this error '
fc2561c649384d48944b5e368e40d87f'

Re: Cannot delete ArcGIS Online Map Service

Anonymous User — Fri, 13 Dec 2013 16:18:19 GMT

Hi Stephanie,

Can you send me a private message with your username, and name of the item you are trying to delete?

Thanks,
Andrew