topic WebEOC ArcGIS Integration - Bidirectional Support Not Working in ArcGIS Online Questions https://community.esri.com/t5/arcgis-online-questions/webeoc-arcgis-integration-bidirectional-support/m-p/498521#M25131 <HTML><HEAD></HEAD><BODY><P>Hello!</P><P></P><P>Has anyone had any success configuring the latest version of WebEOC (8.3) to work with ArcGIS Online for the bi-directional support? &nbsp;We can get the data to push from WebEOC into our maps in ArcGIS Online; however, if changes are made to the records in ArcGIS Online the change does not push/update back in the record on the WebEOC side. &nbsp;For example, if a name is changed, a point is moved or a new point created such as a road closure. &nbsp;We followed the steps in the YouTube video and what limited documentation they gave us. &nbsp;We viewed the log in WebEOC and it says over and over again that no record changes were detected from ArcGIS Online even when there are changes.</P><P></P><P>We have enabled (turned on) the WebEOC ArcGIS Extension Bi-Directional Support. &nbsp;We are using Publisher credentials in ArcGIS Online. &nbsp;Not sure what else we are missing. &nbsp;</P><P></P><P>Anyone have any suggestions or can point me towards an article or setting to check out? &nbsp;Anything at all would be helpful!</P><P></P><P>Thanks!</P></BODY></HTML> Mon, 18 Sep 2017 12:55:20 GMT Anonymous User 2017-09-18T12:55:20Z WebEOC ArcGIS Integration - Bidirectional Support Not Working https://community.esri.com/t5/arcgis-online-questions/webeoc-arcgis-integration-bidirectional-support/m-p/498521#M25131 <HTML><HEAD></HEAD><BODY><P>Hello!</P><P></P><P>Has anyone had any success configuring the latest version of WebEOC (8.3) to work with ArcGIS Online for the bi-directional support? &nbsp;We can get the data to push from WebEOC into our maps in ArcGIS Online; however, if changes are made to the records in ArcGIS Online the change does not push/update back in the record on the WebEOC side. &nbsp;For example, if a name is changed, a point is moved or a new point created such as a road closure. &nbsp;We followed the steps in the YouTube video and what limited documentation they gave us. &nbsp;We viewed the log in WebEOC and it says over and over again that no record changes were detected from ArcGIS Online even when there are changes.</P><P></P><P>We have enabled (turned on) the WebEOC ArcGIS Extension Bi-Directional Support. &nbsp;We are using Publisher credentials in ArcGIS Online. &nbsp;Not sure what else we are missing. &nbsp;</P><P></P><P>Anyone have any suggestions or can point me towards an article or setting to check out? &nbsp;Anything at all would be helpful!</P><P></P><P>Thanks!</P></BODY></HTML> Mon, 18 Sep 2017 12:55:20 GMT https://community.esri.com/t5/arcgis-online-questions/webeoc-arcgis-integration-bidirectional-support/m-p/498521#M25131 Anonymous User 2017-09-18T12:55:20Z