topic Re: arcgis online basemap in ArcGIS Online Questions

arcgis online basemap

BrianLomas — Wed, 03 Aug 2016 19:08:08 GMT

Anyone else having issues using arcgis online basemaps today? I've been getting an error saying they are unavailable.

Thanks

Re: arcgis online basemap

RebeccaStrauch__GISP — Wed, 03 Aug 2016 19:21:37 GMT

ArcGIS Online Health Dashboard shows everyting as being up and working, but there is a link on that page to report problems, just in case you need to.

Re: arcgis online basemap

BrianLomas — Wed, 03 Aug 2016 19:28:37 GMT

yea, the health status says it's good but it's not working. The link to report problems isn't working either.

Re: arcgis online basemap

RebeccaStrauch__GISP — Wed, 03 Aug 2016 19:37:34 GMT

for me either (just tested)

tagging Kelly Gerrow

Re: arcgis online basemap

KellyGerrow — Wed, 03 Aug 2016 20:02:31 GMT

Thanks for reporting this issue.

Please contact tech support at http://support.esri.com/contact-tech-support.http://support.esri.com/contact-tech-support

-Kelly

Re: arcgis online basemap

AdrianWelsh — Wed, 03 Aug 2016 20:59:40 GMT

I totally forgot about this link! It is bookmarked now (and I have a feeling I will be somewhat obsessively checking it...)

Thanks!

Re: arcgis online basemap

BrianLomas — Wed, 03 Aug 2016 21:03:12 GMT

Seems to be working now. Tech support couldn't explain it. Weird.