topic Re: Attachment Viewer Web App difficulties - "no attachments found" in ArcGIS Online Questions

Attachment Viewer Web App difficulties - "no attachments found"

EthanMcGhee — Mon, 12 Oct 2020 03:16:50 GMT

Hello everyone,
I'm having difficulty attaching PDF attachments to the "Attachment Viewer" web app. I have tried troubleshooting through ESRI's tutorials and other GIS friends, but I couldn't find any solutions. My web map has correct hyperlinks (see images 1 & 2), but when I attempt to create the web app it says there are "no attachments found" (see image 3).

I can offer more information if needed, just was wondering if anyone has also had this problem and has figured it out!

Thank you very much in advance!

Ethan

Re: Attachment Viewer Web App difficulties - "no attachments found"

ManishPatel — Mon, 12 Oct 2020 11:42:08 GMT

Hi Ethan McGhee,

From the looks of the screenshot, it seems like the attachment is not enabled on the layer, rather it is a URL string in the 'MapLink' field, hence when you select the field it shows that no attachments found.

Can you check if the attachments are enabled and try that again?

Hope that helps.

Cheers,

Manish

Re: Attachment Viewer Web App difficulties - "no attachments found"

ManishPatel — Mon, 12 Oct 2020 11:43:41 GMT

Hi Ethan McGhee,

Additionally, will you be able to share either your web map or the layer so I can suggest what is the best possible way to view the attachments.

Cheers,

Manish

Re: Attachment Viewer Web App difficulties - "no attachments found"

EthanMcGhee — Thu, 05 Nov 2020 06:53:22 GMT

Hi Manish,

Sorry to get back to you so late, I'm currently in university and got busy with my classwork. I enabled attachments but I'm still running into the same problem. I've just made the map public so you should be able to work with it now.

https://arcg.is/1qDj0j

Thank you very much for your help!

Ethan

Re: Attachment Viewer Web App difficulties - "no attachments found"

ManishPatel — Thu, 05 Nov 2020 07:52:48 GMT

Hi Ethan McGhee,

No worries. Many thanks for sharing the layer. I did have a look at it and it seems that there are no attachments in the layer.

However, what I can see from the attributes is that it is stored as a string in the MapLink field.

Hence what you can ideally do it either attach those PDF as attachments to each of the records so you can view those in the attachment viewer application or if you just want to view that in the popup you can configure using the custom pop up and display the link which can open, which I believe you already have that setup.

Regarding, the attachments there is no easy way out but I could suggest you can either write a script that can help you add attachments to each of the records. I can think of a simple python script that can do the job. Read the MapLink field value, extract the URL for the file and add as an attachment.

Please see this link for more info: Add Attachment—ArcGIS REST API | ArcGIS for Developers

Hope this helps.

Let me know if you have any further queries.

Cheers,

Manish

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Re: Attachment Viewer Web App difficulties - "no attachments found"

EthanMcGhee — Thu, 05 Nov 2020 07:56:17 GMT

Manish,

Thank you so much for your explanation, I really appreciate it! This will give me a good opportunity to advance my coding skills

Best,

Ethan M