topic Re: Information Lookup template search issue in ArcGIS Online Questions

Information Lookup template search issue

JuneAcosta — Tue, 13 Dec 2016 22:54:45 GMT

I'm trying to configure the hosted Information lookup app with my data. Im searching for an address against my parcel layer, and I have configured the app to show the popup in the side panel.

For some reason, the search window is not getting fully populated with the address that I select from the suggestion list. I believe this is also causing the issue with the information panel returning more than one record. A 30 minute configuration is taking me days as I try to figure the issue with my configuration.

Has anyone else run into this issue?

Here's the map if you want to see the issue... , Information Lookup

Thanks in advance!

Please see my attached image.

Re: Information Lookup template search issue

MikeMillerGIS — Wed, 14 Dec 2016 14:15:39 GMT

The template is using a standard esri js control for the search. It looks like the issue is with that control as I am able to repo the same issue with the arcgis.com home app.

Ian Wittenmyer khutchins-esristaff‌

Re: Information Lookup template search issue

JuneAcosta — Wed, 14 Dec 2016 15:12:41 GMT

That's too bad- I was hoping it was something in my configuration. The pop-up shows the correct record, but the returned record is not always the right one when I configure to have the pop-up docked to the right. Having the pop-up docked is the requirement from our users. I looked at the this map from City of Atlanta which I thought was hosted on ArcGIS online based on the URL, and the search control works perfectly.

Is there a better control to use? I wanted to keep it simple, but I could always download the template and host on our server. I guess I can look through the samples... Would it be a lot of work to swap out the control? Does ESRI plan to swap this out for a better search control?

Thanks for responding!

Re: Information Lookup template search issue

MikeMillerGIS — Wed, 14 Dec 2016 15:36:37 GMT

The difference in their app is they are using a locator and not a layer search. You could build a Locator from your data and publish it.

Here is an example of the locator that app is using, I removed some info to make it more readable and show the rest page

Find Address Candidates: (PIN_LOC_929)

Re: Information Lookup template search issue

JuneAcosta — Wed, 14 Dec 2016 16:05:27 GMT

Okay - I will publish a locator and try it. Is this map using a locator a Information Lookup ? This was a link from the ServiceLookup page from ESRI site.

Re: Information Lookup template search issue

MikeMillerGIS — Wed, 14 Dec 2016 16:07:58 GMT

Yes, that is the world locator

Re: Information Lookup template search issue

IanWittenmyer — Wed, 14 Dec 2016 19:01:33 GMT

We have logged a bug for this issue "the search window is not getting fully populated with the address that I select from the suggestion list." its targeted to be released with the February release of ArcGIS.com and the javascript api.

In my testing i didn't see any functional problem related to this, i was able to successfully navigate to the feature i selected from the suggestions list.

Mike do you think the info lookup could be returning two results in the example provided by June because the serviceAreaLayerNamesSelector, the search source, and the searchByLayer are all the same layer id?

https://www.arcgis.com/sharing/rest/content/items/85358ccdbf9a4b67af212ac97e30b1ed/data?f=pjson

this the end goal of this app to find an address and then report the other layers that intersect the parcel in the popup or just to find the parcel?

Re: Information Lookup template search issue

MikeMillerGIS — Wed, 14 Dec 2016 19:08:26 GMT

Yes it could, if the search by layer is in the look up layers, any features touching it will be returned, as in the case of a polygon/parcel, the neighboring features will be returned.

So if you are trying to find information that intersects the parcel, do not include it in the lookup layers.

Re: Information Lookup template search issue

JuneAcosta — Wed, 14 Dec 2016 19:20:05 GMT

Ian- thanks for logging the issue as a bug.

Which setting is the serviceAreaLayerNamesSelector- the "Lookup Layer"? Should I be pointing to different layers for each on of these configurations?

Re: Information Lookup template search issue

MikeMillerGIS — Wed, 14 Dec 2016 19:29:25 GMT

Set the parcel layer Lookup Layer - Lookup Layers section

Do not set it in the Search By Layer settings

Enable it in the Search Settings, so it shows in the search dialog.

If you set it in the search by layer settings, the feature in here is used to perform the lookup against the layers in the lookup layer section

Re: Information Lookup template search issue

JuneAcosta — Wed, 14 Dec 2016 21:37:34 GMT

Michael -

I cleared out the "search by layer" setting, but I am still getting the multiple results in the info panel. I have the same parcel layer in my web service. Parcel Boundary is visible, Parcel-Address is the same layer, but turned off and used for the search. This is my web service eZoningAGO (FeatureServer)

Re: Information Lookup template search issue

JuneAcosta — Wed, 14 Dec 2016 21:39:06 GMT

Michael-

Use "1635 Faraday Av" as the address to search.

Re: Information Lookup template search issue

JuneAcosta — Wed, 14 Dec 2016 21:44:42 GMT

Michael- what software did you use to create this animation?

Re: Information Lookup template search issue

MikeMillerGIS — Wed, 14 Dec 2016 21:46:30 GMT

Is this what you are after?

Information Lookup

The animation is just an animated gif, I use camtasia

Re: Information Lookup template search issue

JuneAcosta — Wed, 14 Dec 2016 21:55:59 GMT

Why does it return 2 records? and the real issue is that "1635 Faraday" is listed at the bottom. I would like it to return 1 record or at best return the selected address at the top of the info window.

If not possible then I will just create the locators like you originally suggested.

Thanks you for all of your help!!!

Re: Information Lookup template search issue

MikeMillerGIS — Wed, 14 Dec 2016 21:59:32 GMT

Maybe a screen shot would help. Are you getting two results in the panel or in the locator?

Re: Information Lookup template search issue

MikeMillerGIS — Wed, 14 Dec 2016 22:01:43 GMT

Ok, I was able to repo it, only on the first time searching for the item though. We will look into it. You could use the parcel point for the search by layer and then the parcel in the lookup layer. This is a workaround for this issue.

Re: Information Lookup template search issue

MikeMillerGIS — Wed, 14 Dec 2016 22:02:55 GMT

Here the result from the first time for the record:

Re: Information Lookup template search issue

JuneAcosta — Wed, 14 Dec 2016 22:09:47 GMT

The parcel point?

Re: Information Lookup template search issue

MikeMillerGIS — Wed, 14 Dec 2016 22:14:00 GMT

Sorry, I thought your service has a parcel point in it. It does not.