topic Re: Error when setting up tile layer pop-ups in ArcGIS Online Questions

Error when setting up tile layer pop-ups

MichaelKnapp — Wed, 28 Sep 2016 14:45:27 GMT

Hi there -

I hope I'm missing something simple here, but I'm having issue activating pop-ups on a new tile layer in ArcGIS Online. Whenever I try and do so, I receive this:

However, the tile layer does have attributes.

The method I'm using is:

1. Create a tile package from an MXD (File--> Share As --> Tile Package)

2. Uploading to ArcGIS Online, then publishing from there.

I suppose it's possible there's an issue with the MXD and I should rebuild from a new MXD and try publishing again, but also wanted to see if anyone else has had this issue.

Thanks!

Re: Error when setting up tile layer pop-ups

MichaelKnapp — Wed, 28 Sep 2016 16:03:05 GMT

Actually, I'm thinking that I need to have a feature service for layer(s) for which I need to see attributes as popups, then link the tile layer pop-up to that feature service. But I'm leaving this question up for now just in case.

Re: Error when setting up tile layer pop-ups

MaryLong — Thu, 29 Sep 2016 13:56:13 GMT

Hi Michael,

According to the help documents for building a tile package and publishing it to ArcGIS Online, you will have to specify a feature layer with the hosted tile layer if you want to configure pop-ups. (Build and share a tile package in ArcMap and publish)

Hopefully that helps to answer your question!

Re: Error when setting up tile layer pop-ups

MichaelKnapp — Thu, 29 Sep 2016 22:35:16 GMT

Thanks Mary... that is exactly what I needed to do.

-Mike