topic ArcGIS Online Basemap Change in ArcGIS Online Questions

ArcGIS Online Basemap Change

BradleyAndrick1 — Wed, 13 May 2015 15:20:25 GMT

Hello all,

I've noticed a recent change, within the last two weeks, of the Esri basemaps in ArcGIS online and ArcGIS Pro. For some reason I can see the faint outlines of the individual tile layers. They draw with different zoom extents as well so I know it's linked to the cached tiles. Any idea if the basemaps have been recently updated or buggy? I doubt this issue would be specific to my account.

I appreciate any feedback!

Thanks,

Bradley

Re: ArcGIS Online Basemap Change

Anonymous User — Mon, 18 Dec 2017 19:53:43 GMT

This happened again (noticed Dec 18, 2017). I left my Chrome and IE 11 browser sessions open from last Friday (12/15/2017) while I was working in AGO web maps for use in Collector. There was an error message this morning which I didn't capture a screenshot of. The message referred to the ESRI imagery basemap - that it needing to be replaced/updated(?).

Re: ArcGIS Online Basemap Change

KellyGerrow — Mon, 18 Dec 2017 23:23:10 GMT

Hi Jill,

Are you still experiencing this issue? Did you receive the error message in ArcGIS Online or Collector for ArcGIS?

-Kelly

Re: ArcGIS Online Basemap Change

CarmelConnolly — Tue, 19 Dec 2017 09:31:58 GMT

If you're using a browser, check what the zoom level is of the browser window - this can change how the basemap looks if it's not at 100%

Carmel

Re: ArcGIS Online Basemap Change

Anonymous User — Tue, 19 Dec 2017 13:40:48 GMT

Thanks, Carmel! That was indeed the issue - remedied by resetting to 100%.

Re: ArcGIS Online Basemap Change

Anonymous User — Tue, 19 Dec 2017 13:43:40 GMT

Hi Kelly,

No, I'm not still experiencing this issue. Resetting my browser to 100% fixed this - and fortunately, I did not see this in Collector for ArcGIS.

Thanks for asking.

Jill