topic Re: Arcgisonline Trial account suspended in ArcGIS Online Questions

Arcgisonline Trial account suspended

rohitPattnaik — Sun, 07 May 2017 09:50:20 GMT

I am a student studying at NUS. I was using ArcGIS online tool to do my student project and now have run into a trouble with the account being suspended. Can anyone please help me with this now. I need to carry on with the project.

my username is :rohitpattnaik

Thanks in advance

Re: Arcgisonline Trial account suspended

DanPatterson_Retired — Sun, 07 May 2017 12:21:43 GMT

Do you mean your trial ran out? or do you mean that an academic license expired? You indicate that you are a student, so I would contact the person that runs your academic accounts.

Re: Arcgisonline Trial account suspended

rohitPattnaik — Sun, 07 May 2017 13:39:11 GMT

Dear Dan,

Looks like the trial ran out. I got a separate mailer saying that i have

used 100% of the resources. But i dont understand what exactly i have used.

I have imported all the layers from the ArcGIS desktop edition. Hence I am

lost on why the story Maps and the online edition are suspended only.

Could you please help me in getting it up. I dont need any more changes in

the maps but thats my assignment and i need to submit it to my professor.

Please help. I am attaching the error screen shot herein for your reference.

My User name is: rohitpattnaik

Thanks and Regards,

Rohit

Rohit Pattnaik

TIME and TIDES wait for NONE..........

Re: Arcgisonline Trial account suspended

DanPatterson_Retired — Sun, 07 May 2017 20:09:53 GMT

You are going to have to contact your administrator, perhaps credits have been used up and you have no more.

Re: Arcgisonline Trial account suspended

JohnPlunkett — Mon, 08 May 2017 04:13:59 GMT

Looks like in this case you will need to contact your Esri Distributor - your account has been suspended as Dan mentioned you have most likely consumed all your service credits.

Re: Arcgisonline Trial account suspended

rohitPattnaik — Mon, 08 May 2017 05:27:13 GMT

Oh ok. . . I would have to recreate some of the things on a different

account . . . I hav other team mates who can replicate the map . . .

However i would like to understand what all features are chargeable . . .

Could you please point me to a pricing page please!?

Thanks and regards for all the help. Really appreciate it.

Best regards,

Rohit

Re: Arcgisonline Trial account suspended

JayantaPoddar — Mon, 08 May 2017 06:01:53 GMT

Rohit,

You could refer ArcGIS Online | Service Credits .

Also did you create tiles (cache) or use geocoding service in ArcGIS Online? They consume the credits very fast.

If you have ArcGIS trial account, you will get 200 credits for one time for 60 days.

And if you have a Developer account, you will get 50 credits/ month. Next month, you will get another 50 credits.

Re: Arcgisonline Trial account suspended

MeganMcClain — Mon, 08 May 2017 17:33:03 GMT

My professor taught us how to use Online without pounding through credits, ask professor for advice and, also, agreeing with previous advice. Good luck!

Re: Arcgisonline Trial account suspended

JayantaPoddar — Tue, 09 May 2017 06:04:40 GMT

Just for your information...

In future, if you are looking to publish a tiled service in AGOL without burning credits, you could have a look at https://community.esri.com/docs/DOC-2996-publish-a-tiled-service-to-arcgis-online-wo-arcgis-for-server-or-utilizing-your-credits?sr=search&searchId=d3ec0865-dc8f-4b8d-8453-e2bdf4be0a72&searchIndex=0‌.

Re: Arcgisonline Trial account suspended

rohitPattnaik — Tue, 09 May 2017 09:24:53 GMT

Thanks a Lot for this information. I will look into the same. No we havent

been using cache. But yes we used some online Data resources from he ArcGIS

repository. I believe thats the culprit.

Let me go through all the links and check.

Again thanks a lot for the help. Appreciate it !'

Best Regards,

Rohit

Rohit Pattnaik

TIME and TIDES wait for NONE..........