topic Re: Problem with map in Chrome after December update in ArcGIS Online Questions

Problem with map in Chrome after December update

JoanBiediger — Tue, 07 Jan 2014 16:23:49 GMT

I have a map with a number of ArcGIS Server image services in it and since the December update when the map loads in Chrome the table of contents and the toolbar at the top of the map viewer window disappear. The map will load ok in Firefox and IE9. Has anyone else run into this problem?

Re: Problem with map in Chrome after December update

MikeMinami — Tue, 07 Jan 2014 17:57:19 GMT

First, aggressively clear your browser cache in chrome "since the beginning of time".

https://support.google.com/chrome/answer/95582?hl=en&ref_topic=14666

it could also be that you have mixed secured content with unsecured content (https vs http). Chrome is a bit more aggressive at quietly blocking content that is http, when the page is https.

Can you share your map with everyone and post the URL here?

Mike

Re: Problem with map in Chrome after December update

JoanBiediger — Tue, 07 Jan 2014 18:14:00 GMT

Hi Mike,

I did clear the cache as you suggested and I am pretty sure there is not mixed content. Here is the url to the map:

http://www.arcgis.com/home/webmap/viewer.html?webmap=dfeff85d78d641638a070a709446e8a8

Thanks

Re: Problem with map in Chrome after December update

MikeMinami — Tue, 07 Jan 2014 19:09:25 GMT

We can reproduce the problem. Very strange. Will this web map be available publicly for us to research it?

Thanks,

Mike

Re: Problem with map in Chrome after December update

JoanBiediger — Tue, 07 Jan 2014 19:12:48 GMT

Yes it is a public map so it will be available. That would be great if the problem could be fixed.

Thanks so much

Re: Problem with map in Chrome after December update

JoanBiediger — Thu, 07 Aug 2014 04:00:03 GMT

It looks like the July update has fixed the problem!