topic Re: Cannot export high resolution image from Web App. in ArcGIS Online Questions

Cannot export high resolution image from Web App.

LauraPreidis — Tue, 26 Nov 2019 22:47:06 GMT

Hello -

I need to be able to export high resolution images from my web mapping application. The images are grainy, weird zoom levels, and inconsistent. Why is this so difficult? I called technical support and they are trying to help, but I am still stuck.

App: ArcGIS Web Application

I added the print widget and have been messing with it for hours.

I need a 10" by 5.9" image at ~300 DPI.

THANK YOU!

Re: Cannot export high resolution image from Web App.

HamedFarzin — Tue, 26 Nov 2019 22:58:56 GMT

Hi Laura, preset value for resolution in Print widget for web app is 96 DPI. you can click on advance and set it to your required resolution.

Re: Cannot export high resolution image from Web App.

LauraPreidis — Tue, 26 Nov 2019 23:01:09 GMT

Hello -

I have done that. It does not work.

Re: Cannot export high resolution image from Web App.

HamedFarzin — Tue, 26 Nov 2019 23:06:57 GMT

Do you mean it does not create PDF or it does not show the image on the PDF?

Re: Cannot export high resolution image from Web App.

LauraPreidis — Tue, 26 Nov 2019 23:10:58 GMT

APP: https://llog.maps.arcgis.com/apps/webappviewer/index.html?id=560c8074de994026a729cecaf5e5103d

Settings:

Output: (ignore black border from my snipping tool)

Re: Cannot export high resolution image from Web App.

HamedFarzin — Tue, 26 Nov 2019 23:34:29 GMT

Thank you for sharing screen, the base map is not high quality image. It is 96 dpi

I print it out a map by changing DPI to 900 and creating PDF. it seems a bit better. My suggestion will be change the base map to something High Resolution and try again.

Thank you!

Re: Cannot export high resolution image from Web App.

HamedFarzin — Tue, 26 Nov 2019 23:36:36 GMT

Re: Cannot export high resolution image from Web App.

LauraPreidis — Tue, 26 Nov 2019 23:43:28 GMT

Thanks for the help.

I changed the basemap to "World Ocean Base" by Esri.

I went back to the app and tried again...

Still not working:

Re: Cannot export high resolution image from Web App.

HamedFarzin — Tue, 26 Nov 2019 23:56:39 GMT

The free base maps are not high resolution, for this reason many companies they will capture their own data and create a base map to meet the requirement needed for a project. Sorry cant help much in this case.

Re: Cannot export high resolution image from Web App.

LauraPreidis — Wed, 27 Nov 2019 03:52:38 GMT

Regardless of the basemap, any idea why the exported image's size and scale is all over the place?