topic Re: Enable Collector Tracking in ArcGIS Online Questions

Enable Collector Tracking

DeannaBurke — Fri, 16 Dec 2016 19:05:56 GMT

Hi,

I'm trying to enable collector tracking in my web map. I've created the hosted feature service using the Location Tracking template and added it to the map. Now, I understand this should make Location Tracking visible as an option in my Web Map Settings. However, that option is not visible. What am I missing?

Thank you,

Deanna

Re: Enable Collector Tracking

ChrisWhitmore — Tue, 20 Dec 2016 20:57:36 GMT

Hi Deanna, can you share a screenshot of what you're seeing? I tried the workflow and it seemed to be working as expected.

Thanks,

Chris

Re: Enable Collector Tracking

DeannaBurke — Tue, 20 Dec 2016 21:06:58 GMT

Hi, Chris.

Thank you so much for responding. I found the problem. The issue was that I was adding the Location Tracking feature service as a URL. It must be added through the 'Search for Layers' interface. ESRI support said it relied upon the item ID, rather than the URL.

Thanks, again!

Deanna

Re: Enable Collector Tracking

ChrisWhitmore — Tue, 20 Dec 2016 21:10:29 GMT

ok great! thanks for confirming. Happy holidays.