topic Re: This Map is not Available Message in ArcGIS Online Questions

This Map is not Available Message

dcopple — Wed, 08 Dec 2010 21:30:24 GMT

Hi I have built a map on ArcGIS Online, shared it with Everyone. I am trying to embed it in a website now, but am getting the Map is not available in the frame. I click the chainlink in the upper right side of the map, and then copy the html code onto my webpage. It's is like it is working for a few minutes at pulling it up, but then is just white with that message. Anyone else figure a work around?

Thanks.....

Re: This Map is not Available Message

MikeMinami — Wed, 08 Dec 2010 22:02:00 GMT

Can you share the URL to your web map?

Thanks,

Mike

Re: This Map is not Available Message

dcopple — Thu, 09 Dec 2010 14:28:54 GMT

Yes, I am building this one on the ESRI.com webmap interface. I clicked the chainlink "share" icon and this is the url link that I can email to others: http://bit.ly/fLc2gc

Now, when I click that chainlink for share again and I select embed in my web site. I copy that html code into my webpage, but the frame comes back with the message "This Map is not Availible". So it looks like the frame is working, but something in the connection within that html code is not working. Seems like this part should be pretty simple, and I think that is how ESRI meant it to be. I have made the map public to share as well.

Thanks

Re: This Map is not Available Message

MikeMinami — Mon, 13 Dec 2010 19:48:31 GMT

You've found a bug! We have a problem displaying image services when embedded. This won't be fixed until we release the next update to arcgis.com early next year. The workaround is to remove the image service layer:

https://gisservice.mt.gov/arcgis/rest/services/NAIP/ImageServer

Sorry for the inconvenience.

Mike

Re: This Map is not Available Message

dcopple — Mon, 13 Dec 2010 19:53:54 GMT

Thanks for the update, unfortunately that is what I am wanting to serve for now, so will have to use java scripting, or silverlight ,etc and create a web-app. Was just trying the simple way first, so I will look forward to the next release when this if fixed. Glad to be of service to help you find the bugs.:)

Re: This Map is not Available Message

TimSpivey — Mon, 10 Jan 2011 12:42:56 GMT

You've found a bug! We have a problem displaying image services when embedded. Mike

Mike - I've stored 2 maps on ArcGIS.com.
One uses the ArcGIS.com imagery basemap, the other uses the Bing Roads basemap.
I shared both publicly, and selected Embed in Personal Site.
I then copied each html code and pasted it into an e-mail.

When I click on the link to the imagery map, it eventually loads, though it briefly says "this map is not available"

When I click on the link to the roads-only map, it says "this map is not available" and NEVER loads.

What gives?

here's the code for the roads-only map -

<iframe width="500" height="400" frameborder="0" scrolling="no" marginheight="0" marginwidth="0" src="http://www.arcgis.com/home/webmap/embedViewer.html?webmap=17bc60b3d4084eaab11c42406e9ff186&bing=true&zoom=true&scale=true"></iframe><br /><small><a href="http://www.arcgis.com/home/webmap/viewer.html?webmap=17bc60b3d4084eaab11c42406e9ff186" style="color:#0000FF;text-align:left" target="_blank">View Larger Map</a></small>

and for the imagery map -

<iframe width="500" height="400" frameborder="0" scrolling="no" marginheight="0" marginwidth="0" src="http://www.arcgis.com/home/webmap/embedViewer.html?webmap=8c12042023c1402bb6eccfbca15e273c&zoom=true&scale=true">

Re: This Map is not Available Message

MikeMinami — Mon, 10 Jan 2011 16:49:16 GMT

Looks like there are some extra blank spaces in your text. I'm not sure how they got embedded into the embed code.

In the first case, look for "webmap=" and remove the space between the e and 9, then again between the 8 and 6.

In the second case, there is a missing closing iframe at the end...append this to the end "</iframe>" without the quotes.

Here they are working...
http://mikeandrika.blogspot.com/

Good luck,

Mike

Re: This Map is not Available Message

TimSpivey — Mon, 10 Jan 2011 19:14:12 GMT

mikem;67450 wrote:
Looks like there are some extra blank spaces in your text./QUOTE]

Mike - still no luck on the roads-only layer.

Here's the code, copied fresh from ArcGIS.com -
<iframe width="500" height="400" frameborder="0" scrolling="no" marginheight="0" marginwidth="0" src="http://www.arcgis.com/home/webmap/embedViewer.html?webmap=17bc60b3d4084eaab11c42406e9ff186&bing=true&zoom=true&scale=true"></iframe><br /><small><a href="http://www.arcgis.com/home/webmap/viewer.html?webmap=17bc60b3d4084eaab11c42406e9ff186" style="color:#0000FF;text-align:left" target="_blank">View Larger Map</a></small>

There appear to be 2 links within the above code - the first to the map as it should appear, the second one to the page where I can build a map.
Should the entire block of code be added to a web page, or where should it be broken into 2 blocks?

Thanks again.

Re: This Map is not Available Message

MikeMinami — Mon, 10 Jan 2011 23:33:25 GMT

No, it should only be one block of code. I'm not sure how the extra spaces are getting introduced when you copy and paste the code block.

What you should see in the dialog window is this code. The bold red text below shows where an extra space is getting inserted, but shouldn't. Compare it to the code you pasted in. I've removed it here.

<iframe width="500" height="400" frameborder="0" scrolling="no" marginheight="0" marginwidth="0" src="http://www.arcgis.com/home/webmap/embedViewer.html?webmap=17bc60b3d4084eaab11c42406e9ff186&bing=true"></iframe><br /><small><a href="http://www.arcgis.com/home/webmap/viewer.html?webmap=17bc60b3d4084eaab11c42406e9ff186" style="color:#0000FF;text-align:left" target="_blank">View Larger Map</a></small>

The short term solution is to just remove the spaces and it should just work. When I open your map and copy the embed code, I don't get any extra spaces in the embed code. What browser and version are you using? Where are you copying the code into? Maybe there are some differences.

When you look at the code in the dialog box in arcgis.com, are there spaces already there for you? I'm guessing not.

Another option would be to try pasting the code into Notepad and seeing what it looks like. Are there extra spaces?

Thanks,

Mike

Re: This Map is not Available Message

TimSpivey — Tue, 11 Jan 2011 12:28:59 GMT

... extra spaces ...

Mike - forget the extra spaces, they're being added when I paste my code into the ArcGIS forum chat window. When I look at the code I have on my computer, there are no spaces.

So we're back to square 1.

FYI, here's what I've been doing.
1 - publish & share map
2 - Copy code from "embed in web site" window, the code we've been talking about
3 - Paste that code into a new e-mail message
3a - Save the e-mail as a draft (but not sent)
4 - Open the e-mail message, Ctrl-click to test the links
5 - The one block of code appears to have 2 links, see attached JPEG "roads_code"
6 - When I click on the first link, it takes me to the site shown in attached JPEG "roads2"
6a - when I click on the second link, it takes me to the site shown in attached JPEG "roads1"
7 - Here are the 2 URLs, copied from Firefox -
http://www.arcgis.com/home/webmap/embedViewer.html?webmap=17bc60b3d4084eaab11c42406e9ff186&bing=true&zoom=true&scale=true

http://www.arcgis.com/home/webmap/viewer.html?webmap=17bc60b3d4084eaab11c42406e9ff186

Thanks

Re: This Map is not Available Message

MikeMinami — Tue, 11 Jan 2011 16:29:00 GMT

Embedded code can't be copied and pasted into emails. Typically, you use the embed code inside a hosted web page. For example, you might copy the code into a .html file, put that file on your web server and serve it up. Your web page will then contain the embedded map. Alternatively, you can embed it into another website, such as a blog, like I did here:

http://mikeandrika.blogspot.com/

Both of your maps are shown in the blog.

What exactly do you want to do? If you want to send a link to your map through email, copy the link that's shown on the share dialog. See attachment.

Thanks,

Mike

Re: This Map is not Available Message

TimSpivey — Tue, 11 Jan 2011 16:45:54 GMT

What exactly do you want to do?

Mike, thanks for the reply.

I'm trying to send the code along to the person who maintains our county web site.

So I should instead paste the code into a text document and send as an e-mail attachment?

Tim

PS, oddly enough, the first block of code, for the other map with imagery, opens nicely from an e-mail - to the map ... color me puzzled ...

Re: This Map is not Available Message

MikeMinami — Tue, 11 Jan 2011 17:18:07 GMT

I would say that pasting it into Notepad would be guaranteed to work... They would then paste it into the web page to serve up.

You are correct that part of the embed code is a valid URL to the map that will allow it to display in arcgis.com. But, it's not really meant to be used directly as links you send to someone.

Thanks,

Mike

Re: This Map is not Available Message

TimSpivey — Tue, 11 Jan 2011 19:32:05 GMT

Mike -
Much obliged

Tim

Re: This Map is not Available Message

TimSpivey — Wed, 12 Jan 2011 12:31:33 GMT

Mike - I thought we had it figured out, but ....
I sent both blocks of html code to the person who maintains our web page, and she is having problems.

Is there any way you or another expert could call her and walk her through the process?

If not, here's what she told me -
If she copies a block of code in its entirety, she gets an error message like "page can not be read."
If she omits the frame formatting code up to the "http://xxxxxxxx" portion, the map will load, but scroll controls are not visible, and the map is unconfined, fills the entire page.

From what I can understand, she is coding our home page manually, not using any page building software or templates.

Thanks,
Tim

Re: This Map is not Available Message

MikeMinami — Wed, 12 Jan 2011 15:44:27 GMT

If you need to speak with someone, you would need to call ESRI technical support, as those of us who monitor the forums are not set up to handle calls. Sorry. Also, my web programming skills are basic at best 🙂

I've attached a text file that you can look at. Copy this file, change the extension to .html and place it on your web server. It should just work (I tried it myself locally).

Thanks,

Mike

Re: This Map is not Available Message

TomMcConnell — Fri, 23 Sep 2011 23:46:59 GMT

This is in response to an earlier post. I have created a map in ArcGIS Explorer Online, and have shared it with everyone. I want to embed the link in a public web site, and have copied the html link to notepad, and attached to an email I sent to the webmaster. He has inserted it, but when I click on the link, I get the "This map is not available" message. The map opens fine in ArcGIS Online.

The html file is attached. Any ideas?

Re: This Map is not Available Message

MikeMinami — Mon, 26 Sep 2011 17:28:31 GMT

@McConnell

Can you elaborate a little more?

The text you've included is embed code. This allows you to embed your map on a web page. I've embeded your map in my test blog.

http://mikesarcgismaps.blogspot.com/2011/07/fire-map.html

If you simply want to link to a map and have it display inside arcgis online, then this is the URL you need:

http://www.arcgis.com/home/webmap/viewer.html?webmap=b8b4a1caec2c48748f419cc880039535

Hope this helps,

Mike

Re: This Map is not Available Message

TomMcConnell — Mon, 26 Sep 2011 18:34:39 GMT

Thanks, Mike. I do want to embed this map in a web site, so your first link sounds like what I need. When I click on the link to your blogspot web, I still get the same "This map is not available" message.

Re: This Map is not Available Message

MikeMinami — Tue, 27 Sep 2011 15:55:49 GMT

What web browser are you using? That may be an issue too. I'm using Chrome and can see the map display. However, it is slow to display. It takes about 10 seconds before I can see it.

Your map is kind of big, 6MB. In the desktop world, it's not big, but in the web, it is. It's a 6MB download of data to the web browser (which takes 2-4 seconds itself), then the web browser has to draw all the shapefile data.

Did you use the generalize option when adding the shapefile to the map? That will help make the data a little smaller. Also, if you have ArcGIS Desktop, you can generalize the data yourself before you add it to the map. The smaller you can make the shapefile, the better your map will perform.

Thanks,

Mike