topic Re: Getting Edits to Stick in ArcGIS Online Questions

Getting Edits to Stick

JoelShegrud — Wed, 20 Apr 2011 16:43:01 GMT

I have added a feature service to my arcgis.com map. The edit options show up for the service but the edits wont stick. For example I add a polygon by clicking to add vertices but as soon as I double click to finish it disappears. Changing the field values in an existing feature never transfer to the actual feature in the database.

The edits stick in every other application just not arcgis.com.

How do I get the edits to stick?

Re: Getting Edits to Stick

MikeMinami — Wed, 20 Apr 2011 18:55:02 GMT

This is strange. Can you share the URL your map so we can try it out? If you don't want to share it publicly on this forum, perhaps you can create a group in arcgis.com and you can invite me to be a member of so I can see it.

Thanks,

Mike

Re: Getting Edits to Stick

JoelShegrud — Thu, 21 Apr 2011 12:14:54 GMT

Hello Mike,

I sent an invitation to you. I would open it up to the public but I am still a little unsteady on how to adequately protect my data. If anyone else wants to join the group just let me know.

Ben

Re: Getting Edits to Stick

MikeMinami — Fri, 22 Apr 2011 14:56:05 GMT

Hi Ben,

I joined your group...however there is no content in it. Did you share the item with the group?

Thanks,

Mike

Re: Getting Edits to Stick

JoelShegrud — Mon, 25 Apr 2011 11:43:27 GMT

I tried to log in from outside my work network and I wasn't able to access any services either. Maybe this is the problem. I added services using the http://[my server name]/arcgis/services, which works in my office but do I need to use another path for everyone else to access it?

Re: Getting Edits to Stick

MikeMinami — Mon, 25 Apr 2011 15:35:17 GMT

It sounds like your GIS server may be behind a firewall. While at work, since you are inside the firewall, some operations will work, but others require external access by our servers.

However, the URL you entered would work in arcgis.com, but typically if you type the URL in a web browser, you need to include the "rest" part, like this:

http://myserver.com/arcgis/rest/services

So try the above from an external machine.

Mike

Re: Getting Edits to Stick

JoelShegrud — Mon, 25 Apr 2011 19:29:06 GMT

The actual URL is this http://server/arcgis/rest/services; So do I need to do something special to get it to be public? I noticed in your example that the server had .com on the end, mine does not.

Also, I completely disabled my firewall and tried accessing the services from outside the network and was still unable to use them.

One thing I noticed is that a new version of the database was created (I assume this occurred when I added data to arcgis.com because I didn't create it myself) called Air_edits. I edited this version in ArcMap but it refused to reconcile with the default version, or rather the edits didn't transfer to the default version. Could this be the cause of the problem?

Re: Getting Edits to Stick

MikeMinami — Tue, 26 Apr 2011 22:33:05 GMT

Ben,

I think your best course of action is to contact Esri Technical Support. I don't think we can troubleshoot this effectively in the forums.

Thanks,

Mike

Re: Getting Edits to Stick

JoelShegrud — Wed, 27 Apr 2011 12:15:44 GMT

Thank you very much for your help. I will post the solution when tech support and I figure it out.

Re: Getting Edits to Stick

MarkChambers1 — Thu, 16 Jun 2011 21:53:48 GMT

Any success with getting your edits to stick. I am having same problem. I can delete features but not edit attributes, add features or move features. Edits just fine in ArcEditor but not in ArcGIS online.

Re: Getting Edits to Stick

JoelShegrud — Fri, 17 Jun 2011 13:29:05 GMT

I did get it to work but I am not sure if it was an accident or a real fix.

When I first imported my feature service layer it was through a local URL ht tp://server/arcgis.... Later I set up an external URL ht tp://davismaps.dyndns.org/arcigs...

Using the external URL seemed to fix the problem; I am able to create, edit, and delete features just fine.

I hope that helps

Ben

***Sub Note***
One of the most frustrating problems I encountered with this process was getting the external URL to work inside my office. I couldn't see the features or access any of them with the external URL and because I brought them into arcgis.com with the external URL using the local URL didn't work.

So what I had to do was the computers in my office to recognize the external URL as the local URL. This was only a problem for me because our router couldn't handle loop backs so using the external URL from inside the network confused the router.

Here is a link in case anyone reading this has the same problem
http://www.dyndns.com/support/kb/loopback_connections.html

Re: Getting Edits to Stick

MarkChambers1 — Sat, 18 Jun 2011 14:37:47 GMT

I will give that a try. I am adding from my local. I have a hunch that should work. Funny that it will let me delete but not anything else.

Thank you for the reply.

Re: Getting Edits to Stick

MikeMinami — Mon, 20 Jun 2011 15:11:15 GMT

The service has to be externally accessible. I suspect the delete didn't actually work. It may have looked like it was removed, but maybe if you refresh your browser, it would return.

Thanks,

Mike