topic Re: ArcOnline-Outside User in ArcGIS Online Questions

ArcOnline-Outside User

CarynAshbay — Tue, 23 Dec 2014 14:30:36 GMT

I have a service in ArcGIS Online and it is shared only with my organization. Can I share that service with someone outside my organization without making it public?

I work for a consulting firm and want clients, that have there own ArcGIS online accounts, to be able to view my organizations information without making it public.

Is this doable?

Thanks!

Re: ArcOnline-Outside User

JakeSkinner — Tue, 23 Dec 2014 14:59:18 GMT

Hi Caryn,

Yes, you can create a Group in ArcGIS Online, and then invite the client's ArcGIS Online accounts to this Group. They will then be able to view any service, web map/app, etc within this Group.

Re: ArcOnline-Outside User

CarynAshbay — Tue, 23 Dec 2014 16:38:23 GMT

So, I made a new Group in ArcGIS Online, but when I go search for my client, I cannot find him. I know his ArcGIS Online username, email address and first and last name. It will not find him. Am I missing something simple?

Re: ArcOnline-Outside User

JakeSkinner — Tue, 23 Dec 2014 16:43:51 GMT

Have your client check that their profile is available to the 'Everyone (public)' my going to My Profile > Edit Profile:

Re: ArcOnline-Outside User

CarynAshbay — Tue, 23 Dec 2014 17:02:40 GMT

Great! Thank you, you just saved me a ton of time!