topic Re: Unable to add my content to my arcgis.com map in ArcGIS Online Questions

Unable to add my content to my arcgis.com map

SimonMorgan — Thu, 27 May 2010 13:27:08 GMT

I uploaded a package file that contained data from a fiel geodatabase. I made it public and available for everyone. When I try to add it to a map, I leave the search string blank and it does not find it, I tried searching by the tags I used and still nothing. Anyone had any luck adding layers fromt he my content portion of arcgis.com?

Re: Unable to add my content to my arcgis.com map

MikeMinami — Thu, 27 May 2010 16:49:40 GMT

Presently, you can only add map services as layers to web maps. We're working on supporting layer packages and "web enabling" them so that they can be added over a web map.

Thanks,

Mike

Re: Unable to add my content to my arcgis.com map

SimonMorgan — Thu, 27 May 2010 16:51:25 GMT

Thank you for your reply, for some reason whenever I try to add one of my REST services, I get a not responding message. I can access the endpoint through the web browser though.

Re: Unable to add my content to my arcgis.com map

MikeMinami — Thu, 27 May 2010 16:57:32 GMT

Can you share the URL to your web service so we can try it out?
How are you trying to add your map service? Can you provide the steps you are doing?

thanks,

Mike

Re: Unable to add my content to my arcgis.com map

SimonMorgan — Thu, 27 May 2010 17:02:43 GMT

http://gis.threeriversparkdistrict.org/arcgis/rest/services/Staff_App/STAFF_centerline/MapServer

I go to "My Content"

I click add item

Change "the item is:" to: An ArcGIS Server Web Service

Complete my url as above

It automatically populates the title for me

I add some tags

Then click add item

Re: Unable to add my content to my arcgis.com map

SimonMorgan — Thu, 27 May 2010 17:17:51 GMT

I just tried it from an off-network computer and it worked fine!!

Re: Unable to add my content to my arcgis.com map

TedCronin — Thu, 27 May 2010 18:03:02 GMT

Presently, you can only add map services as layers to web maps. We're working on supporting layer packages and "web enabling" them so that they can be added over a web map.

Thanks,

Mike

Good Times.

Re: Unable to add my content to my arcgis.com map

MikeMinami — Thu, 27 May 2010 19:13:37 GMT

Simon,

I too am able to add your service, so I'm not exactly sure why you can't when on your network. You might try adding the map service directly to the map via the Add dialog on the toolbar of the map. Choose to search "A GIS Server" and put the REST url in the URL box. If you find out anything more about why it's not working, let us know.

Thanks,

Mike

Re: Unable to add my content to my arcgis.com map

JohnDeMartino — Thu, 27 May 2010 22:29:15 GMT

Having the same problem. When I tried to add a map service from our server it gives me the error "URL does not point to an ArcGIS server or ArcGIS server is not responding."
Similar problem if I try to load it thru my content. Times out.

Re: Unable to add my content to my arcgis.com map

MikeMinami — Fri, 28 May 2010 15:26:29 GMT

John,

What is the URL you are using to try to connect to your server? Is your server public? Are you using the REST endpoint to connect to your server? This is different than the URL you use to connect in ArcGIS Desktop. It would be something like this:

http://<your server>/arcgis/rest/services/<service name>/MapServer

Thanks,

Mike

Re: Unable to add my content to my arcgis.com map

jcokin1 — Fri, 01 Oct 2010 13:34:47 GMT

Just an FYI

The "My Contents" Feature for ArcGIS.com still does not work.

At the following site search "Creating Maps".

http://www.arcgis.com/help/help.htm

Under Adding layers it states "NOTE: Only ArcGIS Server map, image, and feature services can be added to the map. Other layer types, such as layer packages, are not supported at this time."

I hope they get this feature fixed soon.

Re: Unable to add my content to my arcgis.com map

LanceCase — Fri, 29 Oct 2010 19:24:52 GMT

Still not working as of 29Oct10?! Seriously? This was supposed to be a selling point... (For shame. Are you getting this ESRI?)

Re: Unable to add my content to my arcgis.com map

SusanMordy1 — Thu, 04 Nov 2010 22:59:13 GMT

I am experiencing this problem as well.

I have a public map service:

http://maps.gov.bc.ca/arcserver/rest/services/eteam/eteam/MapServer/9

I just get a message that says "Loading..." for over 30 mins

See attached.

I am assuming any map service you add has to be in the same projection as the base (eg: Bing = Mercator)

Thanks for your help.

Susan

Re: Unable to add my content to my arcgis.com map

MikeMinami — Fri, 05 Nov 2010 15:34:01 GMT

Susan,

Looks like you've encountered a bug, as the loading message should not be displaying when the URL is incorrect. The URL to your server you need to enter is this:

http://maps.gov.bc.ca/arcserver/rest/services

Then you should see the list of your services. You can add the eteam service as a whole. You can't add individual layers inside a service separately, however.

Thanks,

Mike

Re: Unable to add my content to my arcgis.com map

SusanMordy1 — Fri, 05 Nov 2010 22:14:54 GMT

Thanks Mike...solved my problem....

Re: Unable to add my content to my arcgis.com map

jcokin1 — Mon, 29 Nov 2010 14:02:48 GMT

Still no word as to this feature in ArcGIS.com (11/29/2010)

Unable to load data into the base map from the "My Contents" folder which contains layer packages.

Was this not one of the key selling points of the ArcGIS.com (ArcGIS Online) service when ESRI presented this at the 2010 User conference?

http://proceedings.esri.com/dvd/uc/2010/uc-index/uc/workshops/tw_669.pdf

I went back through the above PDF but it is not clear.

I looked through my notes from Bernie Szukalski's talk and I circled and highlighted about this specific feature as a great solution for those users who can not afford the huge cost of setting up an ArcGIS Server.

I hope ESRI follows up and lets us know the status of this feature ever working?

Re: Unable to add my content to my arcgis.com map

EvaWillerslev — Mon, 20 Dec 2010 06:54:32 GMT

Precisely! ESRI told us many times that ArcGIS Online was a great solution for those users who can not afford the huge cost of setting up an ArcGIS Server. It's just so annoying that it doesn't work without the ArcGIS Server! ESRI: please come on: when will it work as promised?

Eva Willerslev
Emaps http://emaps.dk

Re: Unable to add my content to my arcgis.com map

AndrewL — Mon, 17 Jan 2011 16:22:00 GMT

I am also having this problem where I cannot add data from my layer package. I would like to see a solution soon. Thank you.

Re: Unable to add my content to my arcgis.com map

JinLee — Fri, 18 Feb 2011 17:57:07 GMT

I am experiencing same problem here but non of Mike suggestions fix my problem.
am trying to add my arcgis server map service through add button to arcgis.com map viewer
but got "url does not point to arcgis server...." message.
url for my map services is
http://169.226.25.50/arcgis/rest/services
attachment screenshot has more detail.

any idea?

Re: Unable to add my content to my arcgis.com map

MikeMinami — Fri, 18 Feb 2011 21:43:43 GMT

Jin Lee,

What version of ArcGIS Server are you running? I suspect ArcGIS Server .NET v 9.3.1 with IIS.

I believe you've encountered a bug. The problem is you have a folder name that begins with a number. This causes the server to return some invalid information, and thus, arcgis.com can't connect to your server. You can either upgrade your server to the latest version, or simply try renaming your folder named 2005 so that it begins with a letter.

Thanks,

Mike