topic Re: Location widget is not working on mobile devices in ArcGIS Online Questions

Location widget is not working on mobile devices

Anonymous User — Tue, 16 Apr 2019 19:50:21 GMT

Hello,

The location widget will not work on mobile devices. I have multiple web apps on multiple AGOL accounts all having this same issue. It will either cause the app to glitch or it will zoom my location and won't allow me to turn off the widget. I've also noticed some issues with closing out the edit widget on some devices. Is this a bug or another issue anyone knows of?

Things to note:

-We've tested these apps on an iPhone, android phone, and iPad using safari, chrome, and IE . They all had the same issue.

-We use ArcGIS Online for hosting all our services.

-These issues were first noticed around 3 weeks ago.

Thanks.

Re: Location widget is not working on mobile devices

DouglasCochran — Tue, 16 Apr 2019 19:58:23 GMT

Hi,

I would recommend opening a support case for this issue. Please let me know if you need assistance creating a case.

Re: Location widget is not working on mobile devices

Anonymous User — Tue, 16 Apr 2019 20:11:30 GMT

I opened a case. Thank you.

Re: Location widget is not working on mobile devices

JoeSeverson1 — Fri, 21 Jun 2019 15:22:49 GMT

I'm having similar issues with the location widget. Did you receive any solutions?

Re: Location widget is not working on mobile devices

Anonymous User — Wed, 26 Jun 2019 19:32:29 GMT

Hey Joe,

Yes, they fixed this issue with today's update.

Re: Location widget is not working on mobile devices

Vara_PrasadM_S — Thu, 29 Aug 2019 16:47:16 GMT

Hi Jasmine,

Could you please let me know what is the solution which fixed the issue, we are also facing the similar issue.

Thanks in advance!

With Regards,

Vara Prasad

Re: Location widget is not working on mobile devices

Babcock_Kristen_L — Mon, 30 Mar 2020 13:21:36 GMT

Can someone post the solution, I am having the same issue- I can search for a location with the search widget on my phone, but it will not zoom to the location.

Thank you.

Re: Location widget is not working on mobile devices

IslamSaeed1 — Sat, 09 May 2020 14:21:24 GMT

Hello,

i am having the same problem the location button is not working on Iphone although it is working flawlessly on my laptop browsers (e.g chrome)

thanks

Islam