topic Cannot Sign In Through ArcMap - No Subscription Detected in ArcGIS Online Questions https://community.esri.com/t5/arcgis-online-questions/cannot-sign-in-through-arcmap-no-subscription/m-p/374636#M18813 <HTML><HEAD></HEAD><BODY><P>Hello,<BR /><BR />I am trying to login to ArcGIS through ArcMap, and it is not working for me. I can log in through the Chrome browser on my Desktop just fine (it is through my Google account), but when I try to sign into through ArcMap, I get a message about a scripting error.&nbsp;<BR /><BR />I have read some troubleshooting suggestions on here, but as a newbie, I am really hoping someone can offer suggestions in terms that I can understand.<BR /><BR /> I ran a connection test and the Latency part of it timed out. I have not ever received a reading on the Route part of it. I do not know what that means... But it was mentioned in response to a similar question, so I thought I'd mention it.<BR /><BR />I appreciate the help! I am hoping after I navigate all of the strange login features that I'll be able to learn this all on my own!</P></BODY></HTML> Sun, 16 Feb 2020 06:34:07 GMT SarahGlass 2020-02-16T06:34:07Z Cannot Sign In Through ArcMap - No Subscription Detected https://community.esri.com/t5/arcgis-online-questions/cannot-sign-in-through-arcmap-no-subscription/m-p/374636#M18813 <HTML><HEAD></HEAD><BODY><P>Hello,<BR /><BR />I am trying to login to ArcGIS through ArcMap, and it is not working for me. I can log in through the Chrome browser on my Desktop just fine (it is through my Google account), but when I try to sign into through ArcMap, I get a message about a scripting error.&nbsp;<BR /><BR />I have read some troubleshooting suggestions on here, but as a newbie, I am really hoping someone can offer suggestions in terms that I can understand.<BR /><BR /> I ran a connection test and the Latency part of it timed out. I have not ever received a reading on the Route part of it. I do not know what that means... But it was mentioned in response to a similar question, so I thought I'd mention it.<BR /><BR />I appreciate the help! I am hoping after I navigate all of the strange login features that I'll be able to learn this all on my own!</P></BODY></HTML> Sun, 16 Feb 2020 06:34:07 GMT https://community.esri.com/t5/arcgis-online-questions/cannot-sign-in-through-arcmap-no-subscription/m-p/374636#M18813 SarahGlass 2020-02-16T06:34:07Z Re: Cannot Sign In Through ArcMap - No Subscription Detected https://community.esri.com/t5/arcgis-online-questions/cannot-sign-in-through-arcmap-no-subscription/m-p/374637#M18814 <HTML><HEAD></HEAD><BODY><P>Hi <A href="https://community.esri.com/migrated-users/386650">Sarah Glass</A>‌,</P><P></P><P>Thanks for the post. You may have resolved this by now, but if not - it looks like you're running into a bug with social logins in ArcMap. The workaround is here:&nbsp;<A class="link-titled" href="https://support.esri.com/en/Technical-Article/000022695" title="https://support.esri.com/en/Technical-Article/000022695">Bug: Unable to sign in to ArcGIS Online from ArcMap using Google credentials</A>&nbsp;</P><P></P><P>Hope this helps,</P><P></P><P>-Peter</P></BODY></HTML> Tue, 12 May 2020 19:27:36 GMT https://community.esri.com/t5/arcgis-online-questions/cannot-sign-in-through-arcmap-no-subscription/m-p/374637#M18814 Anonymous User 2020-05-12T19:27:36Z