topic May have solved it in ArcGIS Online Questions

CANT CREATE A GROUP!

IsaacWanasolo — Mon, 07 Jun 2010 13:18:46 GMT

I have tried to create a group under ArcGIS.com like a million times in vain! This is the message i have been getting in all attempts: 'getElementsByTagName(...).0.value' is null or not an object undefined

Can Someone help?

Re: CANT CREATE A GROUP!

MollyZurn — Mon, 07 Jun 2010 15:17:11 GMT

This looks like the error you get if you try to reuse a group name you've already used to create a group. Your group names need to be unique (to you). There could also be an issue with the characters you've used.

Verify that you don't already have a group with the same name.

If this group name is unique, can you reply here with the name so we can see if there are any problematic characters?

By the way, we are fixing the error message so it provides more useful information.
Thanks
Molly

Re: CANT CREATE A GROUP!

RobertLaBarbera — Mon, 07 Jun 2010 18:33:56 GMT

I am getting the same error when I go to create a group as well...the error seems to be coming from the tagging portion.

'getElementsByTagName(...).0.value' is null or not an object undefined

Re: CANT CREATE A GROUP!

MollyZurn — Mon, 07 Jun 2010 18:37:43 GMT

There is a 250 character limit for group tags. Would this explain why you are seeing that error?

Molly

Re: CANT CREATE A GROUP!

RobertLaBarbera — Tue, 15 Jun 2010 18:05:21 GMT

No, I am only submitting only 3 tags (words) separated by commas. Now the error message that I am receiveing is different. see below:

"Unable to create group: c805f07bb19b4e8c8ec0545106493624"

Do you have any idea what this could mean?

Thanks.

May have solved it

RobertLaBarbera — Tue, 15 Jun 2010 18:34:14 GMT

I think I solved my on issue. I was attempting to copy a paste more than a few lines of text into the "summary" text box; when I shortened the "blurb" the application accepted it. It seems that ArcGIS Online likes only 2 lines of text in the "summary" section of groups.

Re: CANT CREATE A GROUP!

MollyZurn — Tue, 15 Jun 2010 18:49:25 GMT

Yes, there is a 180 character limit for the summary field in groups and item details.

-Molly