topic ArcCollector: Disconnect from WiFi while syncing - now won't sync in ArcGIS Online Questions https://community.esri.com/t5/arcgis-online-questions/arccollector-disconnect-from-wifi-while-syncing/m-p/365946#M18408 <HTML><HEAD></HEAD><BODY><P>Hello <A href="https://community.esri.com/migrated-users/13935">Russell Roberts</A>,</P><P></P><P>I am running ArcCollector on iPhone 6+.&nbsp; I'm pretty sure the problem I am having is similar to this bug here: <A href="http://support.esri.com/en/bugs/nimbus/QlVHLTAwMDA4NDE1Ng==" title="http://support.esri.com/en/bugs/nimbus/QlVHLTAwMDA4NDE1Ng==">BUG-000084156 - If network connections are interrupted prior to ex..</A> </P><P></P><P>Basically, I came back from the field, tried to sync on WiFi, the connection was disrupted, and now I am receiving a "sync error" every time I try to sync.</P><P></P><P>Any ideas?</P><P></P><P>Thanks!</P></BODY></HTML> Wed, 10 Jun 2015 19:36:52 GMT EricDrummond1 2015-06-10T19:36:52Z ArcCollector: Disconnect from WiFi while syncing - now won't sync https://community.esri.com/t5/arcgis-online-questions/arccollector-disconnect-from-wifi-while-syncing/m-p/365946#M18408 <HTML><HEAD></HEAD><BODY><P>Hello <A href="https://community.esri.com/migrated-users/13935">Russell Roberts</A>,</P><P></P><P>I am running ArcCollector on iPhone 6+.&nbsp; I'm pretty sure the problem I am having is similar to this bug here: <A href="http://support.esri.com/en/bugs/nimbus/QlVHLTAwMDA4NDE1Ng==" title="http://support.esri.com/en/bugs/nimbus/QlVHLTAwMDA4NDE1Ng==">BUG-000084156 - If network connections are interrupted prior to ex..</A> </P><P></P><P>Basically, I came back from the field, tried to sync on WiFi, the connection was disrupted, and now I am receiving a "sync error" every time I try to sync.</P><P></P><P>Any ideas?</P><P></P><P>Thanks!</P></BODY></HTML> Wed, 10 Jun 2015 19:36:52 GMT https://community.esri.com/t5/arcgis-online-questions/arccollector-disconnect-from-wifi-while-syncing/m-p/365946#M18408 EricDrummond1 2015-06-10T19:36:52Z Re: ArcCollector: Disconnect from WiFi while syncing - now won't sync https://community.esri.com/t5/arcgis-online-questions/arccollector-disconnect-from-wifi-while-syncing/m-p/365947#M18409 <HTML><HEAD></HEAD><BODY><P>When you see sync error message, click More and you can see more details about the error. What do you see? You can also try <A href="http://blogs.esri.com/esri/supportcenter/2011/12/06/configuring-fiddler-to-capture-web-traffic-from-an-iphone-i">http://blogs.esri.com/esri/supportcenter/2011/12/06/configuring-fiddler-to-capture-web-traffic-from-an-iphone-i</A>pad-device/ to capture more details. It will help to know more about sync error.&nbsp; </P></BODY></HTML> Wed, 10 Jun 2015 20:30:48 GMT https://community.esri.com/t5/arcgis-online-questions/arccollector-disconnect-from-wifi-while-syncing/m-p/365947#M18409 MiaogengZhang 2015-06-10T20:30:48Z