topic Re: Editing Internal Layers in ArcGIS Online Questions

Editing Internal Layers

Anonymous User — Fri, 03 Jun 2011 12:04:34 GMT

When I point the ArcGIS Online Map Viewer at a MapService on our internal network, I get the following message:

Layer 'MyService - MyLayer'
seems to be on an internal network and is not accessible to ArcGIS.com. Thus, editing will be disabled on this layer.

Is there a technical reason why editing is disabled? Is there any way to enable editing of internal layers?

Re: Editing Internal Layers

MikeMinami — Fri, 03 Jun 2011 23:17:13 GMT

ArcGIS.com can't edit features on an internal server currently. It's a browser limitation.

Thanks,

Mike

Re: Editing Internal Layers

JasonTrook — Fri, 22 Jul 2011 19:55:17 GMT

So is there a way for an end user to edit my data if my feature services are not editable/disabled?
If so what is the process?

Thanks,

Jason

Re: Editing Internal Layers

MikeMinami — Mon, 25 Jul 2011 15:22:43 GMT

Jason,

If your feature services are publicly accessible, anyone can edit them. If they are behind your firewall, then they can't be edited.

Thanks,

Mike

Re: Editing Internal Layers

AndyMacDonald — Wed, 03 Aug 2011 18:10:58 GMT

Jason,

You can edit your services if they are behind your firewall with Explorer Online (http://explorer.arcgis.com), provided your server has a client access policy file in place.

See: http://help.arcgis.com/en/arcgisexplorer/help/#/Troubleshooting/01560000004p000000/

Andy

Re: Editing Internal Layers

DanCook — Fri, 11 May 2012 14:33:59 GMT

I am trying to add a secure service layer to a map in ArcGIS.com.

Using the normal address - http://<ip-address>/arcgis/rest/services/secure/<name> - I get a constant login prompt, although my services are secured with SQL security none of the logins which work in browser work in arcgis.com, is this supported? If not, it doesn't take a genius to think that arcgis.com should display an error rather than incorrectly prompt you all the time!

Using token authentication allows me to add the layers to the map however they are uneditable due to this error "layers x,y,z seem to be on an internal network and are not accessible to ArcGIS.com. Thus, editing will be disabled on these layers."

They are not on an internal network, they are fully accessible from the internet via the IP address provided by an Amazon EC2 Elastic IP.

Does anyone have any input or ideas?

Re: Editing Internal Layers

NilsBabel — Tue, 04 Mar 2014 15:36:41 GMT

I'm having this same issue. I have a feature layer with editing capability hosted internally. It has been shared with my organization and saved in a web map. When I open the web map I get the popup that says I can't edit an internal layer. However, this does not seem to be true. If I go to the REST Services Layer URL and click View In: ArcGIS.com Map I can edit it there. So why when I save a web map can I not edit it? Also, I can edit this layer from an editing application that I made from the web map. But I can't edit it from my ArcGIS for Android app. In fact I can't even see the features when I view the map in ArcGIS for Android. Anyone know what is going on?

Re: Editing Internal Layers

JoseSanchez — Wed, 05 Mar 2014 01:18:53 GMT

I am having the same problem but only with Internet Explorer, when I use Firefox it works fine!

Re: Editing Internal Layers

MikeMinami — Wed, 05 Mar 2014 16:54:31 GMT

What version of ArcGIS Server? Later versions automatically enable CORS, but I think 10.0 doesn't
What version of Internet Explorer? It must support CORS

Editing of public feature services is supported with ArcGIS Server 10.
Editing of secured public feature services is supported withArcGIS Server 10 SP1.
Editing of feature services behind a firewall is supported with ArcGIS Server 10.1 SP1, with CORS enabled browsers.

http://forums.arcgis.com/threads/84791-Can-t-add-internal-test-services-to-agol-subscription-(SSL-only)

Search this forum for "CORS" for related information.

Hope this helps.

Mike

Re: Editing Internal Layers

NguyenVan_Thanh — Mon, 28 Apr 2014 08:24:31 GMT

I am having the same problem but only with Internet Explorer, when I use Firefox it works fine!

Thank you very much man, you saved my days.

Re: Editing Internal Layers

BrandonKeinath1 — Mon, 16 Feb 2015 15:14:42 GMT

Firefox asks for my login but still show disabled editing error message after logging in. Any updates from people on this?

Re: Editing Internal Layers

KellyGerrow — Wed, 18 Feb 2015 18:12:13 GMT

Hi Brandon,

Are you using an ArcGIS Server Service? If so, what kind of security is enabled on your service?

Editting an ArcGIS Server based Feature Services with Web Tier Authentication is not supported functionality in ArcGIS Online.Token based Security will allow editing through ArcGIS Online.

ArcGIS Server web services—ArcGIS Online Help | ArcGIS

If the service is a hosted feature service, please ensure that editing is turned on on the layer or in the web map.

Thanks,

Kelly

Re: Editing Internal Layers

BrandonKeinath1 — Wed, 18 Feb 2015 22:01:17 GMT

Hi Kelly,

Thank you for the information. We do use web tier authentication but it seems like our reasons for why have changed. I plan to switch to token and see if the issue is resolved.

Best,

Brandon

Re: Editing Internal Layers

BrandonKeinath1 — Thu, 19 Feb 2015 17:38:26 GMT

Hi Kelly,

I made the switch and now when I look at the service details it asks me to login. And unfortunately none of my logins seem to work. My guess is there are some other settings I need to change to support token based security. Do you know of set-up documentation I could look at prior to submitting an esri ticket? Is it in the link you provided before?

Thanks,

Brandon

Re: Editing Internal Layers

KellyGerrow — Fri, 20 Feb 2015 00:48:36 GMT

Hi Brandon,

Try this tutorial for assistance with creating secured services with built-in token security.

If you wish to store the credentials with the item, follow this documentation when adding the service.

Let me know if this helps,

Thanks,

Kelly

Re: Editing Internal Layers

AthinaPascoe-Bell — Mon, 13 Apr 2015 06:08:47 GMT

I thought all was lost, until I saw your response, and remembered I agreed to UAT IE for our organisation. I switched browsers to FireFox and Voila! that strange error about internal networks not being accessible and editing disabled disappeared!