topic Re: Web apps not working on Chrome and firefox in ArcGIS Online Questions

Web apps not working on Chrome and firefox

MarceloOyuela — Mon, 08 Apr 2013 20:51:13 GMT

Hi,

I downloaded the basic viewer and instaled on my own server.

Works perfect on IE 9-10. but does not work in chrome or firefox.

The common error is: RequestError: Unable to load http://www.arcgis.com/sharing/rest/portals/self?f=json status: 0

Chrome also can't find a template.

Here my web app: http://portalgis.cathalac.org/idrc/rd/

Can you plz help me??

Thank you

Re: Web apps not working on Chrome and firefox

KellyGerrow — Mon, 08 Apr 2013 23:11:20 GMT

Hi Marcelo,

I was able to open your application and view it successfully in IE, Chrome And Firefox.

Try clearing your browser cache, or ensureing that the most current version of FireFox and Chrome are installed on your machine.

Thanks,

Kelly

Re: Web apps not working on Chrome and firefox

MarceloOyuela — Tue, 09 Apr 2013 13:42:11 GMT

Hi,

You're absolutely right, I tried out of my work and works well in all browsers.

The strange thing is that in my work, IE works but not in the others.

Well, thank you very much, I will consult with IT.

regards

Re: Web apps not working on Chrome and firefox

MichaelAugust — Thu, 05 Jan 2017 17:33:44 GMT

Did you ever find out what this error was from your IT dept. or ESRI? We're experiencing the exact same thing (IE works, FF & Chrome do not - same error) nearly 4 years later, thanks!

Re: Web apps not working on Chrome and firefox

KellyHutchins — Thu, 05 Jan 2017 18:17:28 GMT

aug_aug‌ do you have a public url to your app that you can share so we can take a look?

Re: Web apps not working on Chrome and firefox

MichaelAugust — Thu, 05 Jan 2017 18:38:40 GMT

Hi Kelly - I don't, actually everything's behind our firewall. I just commented here because this is the same exact behaviour we're seeing and I was curious, it started on Monday, previous Friday everything was fine. Our IT dept. indicated that they applied an MS/Windows patch on Fri., I looked and the patch affects IE and Windows Server 2012, possibly that has something to do with it? Not sure, but FF/Chrome started throwing same error "Unable to load //xxxx.xxxx.com/portal/sharing/rest/portals/self?f=json&dojo.preventCache=1483641xxx790 status: 0" however IE still works.

Re: Web apps not working on Chrome and firefox

MichaelAugust — Thu, 05 Jan 2017 21:49:34 GMT

Hi Kelly Hutchins - we didn't have any luck with tech support today, is there any way I could IM you the address of one of our webapps, just to see if you're seeing the same thing?

Re: Web apps not working on Chrome and firefox

KellyHutchins — Thu, 05 Jan 2017 21:57:29 GMT

Sure you can email it to me at khutchins@esri.com

Re: Web apps not working on Chrome and firefox

MuhammadWaqar_ul_islam — Tue, 21 Mar 2017 12:21:22 GMT

Getting error on chrome

Unable to load https://*********:7443/arcgis/sharing/rest/content/items/700f40e612ee4c6c86bfc3f69cedc54b/data?f=json&token=aVtIV0YXKzi-7DMNdwqfcBVq6xL-h956RvMv82sfjFJpFadACgq8ngGyoKzJLQHEOo7EWS7m9EEc3Ko5fQ9yPb432p0L03bbPtuc3K9xefNryf-1U-23UUd-nXYc9zbUkFfVtfgXy3Ie0o3igA043P5Y5dohJEAXTJjUHDqIIIHnmP7PdRnnX1mAQN8XKcvG status: 0