topic Re: Web app link prompts login in ArcGIS Online Questions

Web app link prompts login

Lars_ElmkærChwastek — Mon, 02 Sep 2013 10:08:55 GMT

Hi everyone,

We have created a web map with following link:
http://iglocation.maps.arcgis.com/home/webmap/viewer.html?webmap=a5f2b3dd043b4a6b9533e242d7a938e7

All of the layers are shared publicly, but we are still prompted to login to see the map. If we use the short link: http://bit.ly/15g1Lit there are no problems accessing it. Any thoughts??

Kind regards
Lars

Re: Web app link prompts login

TimWitt — Tue, 03 Sep 2013 11:11:43 GMT

Lars,

It might be because the first link starts with your organizational account url: http://iglocation.maps.arcgis.com prompting the login

and the other link starts with the ArcGIS url: http://www.arcgis.com no login needed.

http://iglocation.maps.arcgis.com/home/webmap/viewer.html?webmap=a5f2b3dd043b4a6b9533e242d7a938e7

http://www.arcgis.com/home/webmap/viewer.html?webmap=a5f2b3dd043b4a6b9533e242d7a938e7&extent=33.3039,32.1288,44.0705,38.7366

Tim

Re: Web app link prompts login

Lars_ElmkærChwastek — Tue, 03 Sep 2013 11:15:52 GMT

Hi Tim,

We came to the same conclusion, however we haven't found a way to go around that, if there even is one - I don't think there is. But thanks for your reply.

Kind regards
Lars

Re: Web app link prompts login

TimWitt — Tue, 03 Sep 2013 11:30:35 GMT

Lars,

I have a feeling this might be a bug, maybe you can submit it since your subscription includes support.

Especially when you share a map you want people to know that http://iglocation.maps.arcgis provides this information and not http://www.arcgis.com .

Btw I like your map, ever consider publishing an English version?

Tim

Re: Web app link prompts login

MikeMinami — Tue, 03 Sep 2013 14:43:44 GMT

Most likely, the problem is that your organization is configured to prevent anonymous access. You can check this setting on the My Organization page, when editing the settings. If anonymous access is disabled, then anyone who tries to access the URL to your organization will be prompted to sign in. When the system generates a bit.ly for an item, if the item is public, we will generate it using the www.arcgis.com... url to prevent the issue with organizations that have disabled anonymous access.

In general, you need to think about your organization's website and URL as a completely different site from www.arcgis.com. They do have some overlap and look similar, but the really function independently.

Thanks,

Mike

Re: Web app link prompts login

Lars_ElmkærChwastek — Fri, 06 Sep 2013 06:45:23 GMT

Hi Mike,

Thank you for your reply, that did the trick! 🙂

Kind regards
Lars

Re: Web app link prompts login

GregoryLund1 — Thu, 29 May 2014 20:29:57 GMT

Hi Mike,

Thank you for your reply, that did the trick! 🙂

Kind regards
Lars

FWIW (For what it's worth), I just tried both of your links and could NOT get in. I was displayed the 'log in' page.
Not sure if the maps are now private, or what, but just wanted you to know.

My reasoning?... I am having the same situation with my students' work.
Some of their maps (some students) are working publicly and some are not, thus leading me to believe that it is not our organizational settings.

Sorry to hack this thread, but we have a similar issue.
We are set to NOT allow anonymous access, but what does that matter if the map is supposed to be public?

I just started a new thread relating to this issue.
Regards,
Gregory Lund
University of Washington.