topic Re: ArcGIS Online Basemaps Not Available in ArcGIS Online Questions https://community.esri.com/t5/arcgis-online-questions/arcgis-online-basemaps-not-available/m-p/31497#M1593 <HTML><HEAD></HEAD><BODY><P>Is this issue still occurring?</P></BODY></HTML> Thu, 05 Oct 2017 23:51:38 GMT Anonymous User 2017-10-05T23:51:38Z ArcGIS Online Basemaps Not Available https://community.esri.com/t5/arcgis-online-questions/arcgis-online-basemaps-not-available/m-p/31495#M1591 <HTML><HEAD></HEAD><BODY><P>The ArcGIS online Basemaps are not loading in my AGO organization. Additionally they are not loading in ArcPro 2.0. The existing basemap displays in the map, but I cannot change the basemap. I also cannont change basemaps in the explorer App and Collector App, both for iPad ios11.</P><P>They are available in ArcMap 10.5. Is there and update/issue going on? Basemaps were working fine, 10/04/2017</P><P></P><P>Update:</P><P>Not working on 10/5/2017 and now morning of 10/6/2017</P><P></P><P><IMG __jive_id="375994" alt="No Basemap ArcGIS Online" class="image-1 jive-image j-img-original" src="https://community.esri.com/legacyfs/online/375994_nobasemap.jpg" style="width: 620px; height: 380px;" /></P><P><IMG __jive_id="376004" alt="No Basemap ArcPro" class="image-2 jive-image j-img-original" src="https://community.esri.com/legacyfs/online/376004_nobasemap_pro.jpg" style="height: auto;" /><IMG __jive_id="376005" alt="Basemaps in ArcMap" class="image-3 jive-image j-img-original" src="https://community.esri.com/legacyfs/online/376005_nobasemap_arc.png" style="width: 620px; height: 518px;" /></P></BODY></HTML> Thu, 05 Oct 2017 18:22:36 GMT https://community.esri.com/t5/arcgis-online-questions/arcgis-online-basemaps-not-available/m-p/31495#M1591 CraigMcClain 2017-10-05T18:22:36Z Re: ArcGIS Online Basemaps Not Available https://community.esri.com/t5/arcgis-online-questions/arcgis-online-basemaps-not-available/m-p/31496#M1592 <HTML><HEAD></HEAD><BODY><P>Hi Craig, I've been experiencing AGOL issues this morning and found this note on their site:</P><P><IMG class="image-1 jive-image" src="https://community.esri.com/legacyfs/online/376008_pastedImage_1.png" style="width: 620px; height: 111px;" /></P></BODY></HTML> Thu, 05 Oct 2017 19:12:36 GMT https://community.esri.com/t5/arcgis-online-questions/arcgis-online-basemaps-not-available/m-p/31496#M1592 Anonymous User 2017-10-05T19:12:36Z Re: ArcGIS Online Basemaps Not Available https://community.esri.com/t5/arcgis-online-questions/arcgis-online-basemaps-not-available/m-p/31497#M1593 <HTML><HEAD></HEAD><BODY><P>Is this issue still occurring?</P></BODY></HTML> Thu, 05 Oct 2017 23:51:38 GMT https://community.esri.com/t5/arcgis-online-questions/arcgis-online-basemaps-not-available/m-p/31497#M1593 Anonymous User 2017-10-05T23:51:38Z Re: ArcGIS Online Basemaps Not Available https://community.esri.com/t5/arcgis-online-questions/arcgis-online-basemaps-not-available/m-p/31498#M1594 <HTML><HEAD></HEAD><BODY><P>I am still having the issue in Pro and Online. Hoping it's resolved after the maintenance tonight.</P></BODY></HTML> Fri, 06 Oct 2017 00:21:09 GMT https://community.esri.com/t5/arcgis-online-questions/arcgis-online-basemaps-not-available/m-p/31498#M1594 CraigMcClain 2017-10-06T00:21:09Z Re: ArcGIS Online Basemaps Not Available https://community.esri.com/t5/arcgis-online-questions/arcgis-online-basemaps-not-available/m-p/31499#M1595 <HTML><HEAD></HEAD><BODY><P>There weren't any known issue reported with the basemap maintenance. If you are still experiencing issues, please contact Technical Support.</P></BODY></HTML> Mon, 09 Oct 2017 15:58:11 GMT https://community.esri.com/t5/arcgis-online-questions/arcgis-online-basemaps-not-available/m-p/31499#M1595 KellyGerrow 2017-10-09T15:58:11Z