topic Re: Changing basemaps causes pop-ups not to work in ArcGIS Online Questions https://community.esri.com/t5/arcgis-online-questions/changing-basemaps-causes-pop-ups-not-to-work/m-p/30907#M1577 <HTML><HEAD></HEAD><BODY><SPAN>Yup this is a known issue in the recent update. I will be updating the original thread on the Apps forum when the issue has been fixed. You can check back here:</SPAN><BR /><A href="http://forums.arcgis.com/threads/91089-ipad-app-Changing-basemaps-causes-Pop-ups-not-to-work">http://forums.arcgis.com/threads/91089-ipad-app-Changing-basemaps-causes-Pop-ups-not-to-work</A><BR /><BR /><SPAN>Cheers</SPAN><BR /><SPAN>Russ</SPAN></BODY></HTML> Wed, 11 Sep 2013 19:45:42 GMT RussRoberts 2013-09-11T19:45:42Z Changing basemaps causes pop-ups not to work https://community.esri.com/t5/arcgis-online-questions/changing-basemaps-causes-pop-ups-not-to-work/m-p/30905#M1575 <HTML><HEAD></HEAD><BODY><SPAN>Hello. Not sure if this is the place to post this but I am going to ask anyways. So we have the ArcGIS for ipad app. I have a few maps published to our online account. I have configured pop-ups for our layers. They work fine until you change your basemap. then it seems to break the pop-up. After we change our basemap. and you touch a layer with the pop-ups config. all you get is the coordinate box and the pop-up no longer works. You have to sign ou then sign back in. but once you change your basemap again it breaks the pop-ups again. Is this a bug or is anybody else having this issue? </SPAN><BR /><SPAN>Erik</SPAN></BODY></HTML> Thu, 22 Aug 2013 12:05:51 GMT https://community.esri.com/t5/arcgis-online-questions/changing-basemaps-causes-pop-ups-not-to-work/m-p/30905#M1575 ErikBlake 2013-08-22T12:05:51Z Re: Changing basemaps causes pop-ups not to work https://community.esri.com/t5/arcgis-online-questions/changing-basemaps-causes-pop-ups-not-to-work/m-p/30906#M1576 <HTML><HEAD></HEAD><BODY><SPAN>Hi Erik,</SPAN><BR /><SPAN>we're experiencing exactly the same issue that you've described. Guess it must be a bug.</SPAN><BR /><SPAN>Regards,</SPAN><BR /><SPAN>Malcolm</SPAN></BODY></HTML> Mon, 09 Sep 2013 20:40:35 GMT https://community.esri.com/t5/arcgis-online-questions/changing-basemaps-causes-pop-ups-not-to-work/m-p/30906#M1576 MalcolmCalvert 2013-09-09T20:40:35Z Re: Changing basemaps causes pop-ups not to work https://community.esri.com/t5/arcgis-online-questions/changing-basemaps-causes-pop-ups-not-to-work/m-p/30907#M1577 <HTML><HEAD></HEAD><BODY><SPAN>Yup this is a known issue in the recent update. I will be updating the original thread on the Apps forum when the issue has been fixed. You can check back here:</SPAN><BR /><A href="http://forums.arcgis.com/threads/91089-ipad-app-Changing-basemaps-causes-Pop-ups-not-to-work">http://forums.arcgis.com/threads/91089-ipad-app-Changing-basemaps-causes-Pop-ups-not-to-work</A><BR /><BR /><SPAN>Cheers</SPAN><BR /><SPAN>Russ</SPAN></BODY></HTML> Wed, 11 Sep 2013 19:45:42 GMT https://community.esri.com/t5/arcgis-online-questions/changing-basemaps-causes-pop-ups-not-to-work/m-p/30907#M1577 RussRoberts 2013-09-11T19:45:42Z