topic Why is ArcMap crashing when I create a local version for editing of a hosted feature layer in ArcGIS Online Questions https://community.esri.com/t5/arcgis-online-questions/why-is-arcmap-crashing-when-i-create-a-local/m-p/305291#M15314 <HTML><HEAD></HEAD><BODY><P>We have a feature layer that is crashing ArcMap everytime we try to create a local version for editing. Is there any reason that this might happen?</P></BODY></HTML> Tue, 16 Jul 2019 15:52:55 GMT AlexBenavides 2019-07-16T15:52:55Z Why is ArcMap crashing when I create a local version for editing of a hosted feature layer https://community.esri.com/t5/arcgis-online-questions/why-is-arcmap-crashing-when-i-create-a-local/m-p/305291#M15314 <HTML><HEAD></HEAD><BODY><P>We have a feature layer that is crashing ArcMap everytime we try to create a local version for editing. Is there any reason that this might happen?</P></BODY></HTML> Tue, 16 Jul 2019 15:52:55 GMT https://community.esri.com/t5/arcgis-online-questions/why-is-arcmap-crashing-when-i-create-a-local/m-p/305291#M15314 AlexBenavides 2019-07-16T15:52:55Z Re: Why is ArcMap crashing when I create a local version for editing of a hosted feature layer https://community.esri.com/t5/arcgis-online-questions/why-is-arcmap-crashing-when-i-create-a-local/m-p/305292#M15315 <HTML><HEAD></HEAD><BODY><P><A href="https://community.esri.com/migrated-users/369894">Alex Benavides</A>&nbsp;</P><P>we had chatted yesterday on the phone a bit about this yesterday, and i wanted to follow up with some other suggestions since other services seemed to work ok with this task.&nbsp; First ensure you are signing into ArcMap with your SAML account and not the mobile editor account.&nbsp; Also always a good idea to note what citrix box you are on in the citrix "connection center" and log all the way out of citrix and attempt to get on a different box.&nbsp; If it works on a different citrix box, submit a ticket about the citrix box that was not working correctly.&nbsp; If that does not help, You might also try bringing down a local copy for editing of this service with a NOC Citrix ArcMap instance to rule out any issues with the ORWA citrix farm.&nbsp; One follow up question, does the service seem to download and sync correctly using the mobile device and editable via web browser in AGOL?&nbsp; If not, something&nbsp;is probably corrupted with the service and it will need to be taken down &amp; republished, if it seems to work fine on mobile &amp; web then it may be an ArcMap issue to troubleshoot further.&nbsp;</P><P>Good luck!.</P><P><IMG alt="han solo giving a good luck wave" class="image-1 jive-image j-img-original" src="/legacyfs/online/453358_good luch.gif" /></P></BODY></HTML> Wed, 17 Jul 2019 16:10:09 GMT https://community.esri.com/t5/arcgis-online-questions/why-is-arcmap-crashing-when-i-create-a-local/m-p/305292#M15315 Chapman_Russell_W 2019-07-17T16:10:09Z