topic Re: Data Out Of Date: Where does ESRI get data for Basemaps in ArcGIS Online Questions

Data Out Of Date: Where does ESRI get data for Basemaps

RandyKreuziger — Mon, 08 Jul 2013 16:01:24 GMT

We are using both the Topography and Street basemaps from ESRI in our AGO maps all of which are Washington State centric. One of our users noticed that both of these maps show outlines and labels for state parks that have not existed for over ten years. The same user has asked that we drop both maps from our webapps so we don't confuse our users.

To verify I compared the ESRI data shipped with version 10.0 against the latest version of parks data from WA State Parks. The GIS layers that ESRI ships matches their Topography and Street basemaps which are consistent but WAY out of date. Does anyone know where ESRI gets its state data for the US? Is there any way we can get ESRI to use recent data, from the source, in place of the out of date and erroneous data found in their maps? (To be fair google maps shows the same erroneous data.)

Re: Data Out Of Date: Where does ESRI get data for Basemaps

GISDev1 — Tue, 09 Jul 2013 11:58:06 GMT

We are using both the Topography and Street basemaps from ESRI in our AGO maps all of which are Washington State centric. One of our users noticed that both of these maps show outlines and labels for state parks that have not existed for over ten years. The same user has asked that we drop both maps from our webapps so we don't confuse our users.

To verify I compared the ESRI data shipped with version 10.0 against the latest version of parks data from WA State Parks. The GIS layers that ESRI ships matches their Topography and Street basemaps which are consistent but WAY out of date. Does anyone know where ESRI gets its state data for the US? Is there any way we can get ESRI to use recent data, from the source, in place of the out of date and erroneous data found in their maps? (To be fair google maps shows the same erroneous data.)

Last time I heard, you can make a comment on the Basemap entry in the arcgis.com gallery and it might get on the list of updates for the next round. You can also put in a support ticket and that might be a better option. Either way, don't expect any fast changes to any basemaps.

Re: Data Out Of Date: Where does ESRI get data for Basemaps

JonathanQuinn — Tue, 09 Jul 2013 20:04:18 GMT

As GIS Dev said, if you see inconsistencies with Esri Basemaps, online locators, etc, please submit a support ticket to have the problem logged. You can also post a comment on that items page on ArcGIS Online.

Re: Data Out Of Date: Where does ESRI get data for Basemaps

MattStull — Wed, 06 Sep 2017 20:40:45 GMT

The ESRI basemaps uses the HERE (used to be Navteq) street data. If you look in the lower right corner of any basemap you should see other data sources referenced there. I would recommend going the source data maker and send them updates (like the HERE Map Creator - HERE Map Creator ).