topic Re: How to check for current credit balance (non admin user)? in ArcGIS Online Questions

How to check for current credit balance (non admin user)?

Josef_Strobl — Tue, 14 Aug 2018 09:59:26 GMT

Within in organisation, how can non-admin users check their current credit balance without waiting for hitting the wall of a zero balance?

thanks, Josef

Re: How to check for current credit balance (non admin user)?

DanPatterson_Retired — Tue, 22 Jun 2021 08:27:34 GMT

Kelly Gerrow c‌an you verify

Apparently by peering over your administrators shoulder whilst checking your balance

View status—ArcGIS Online Help | ArcGIS

Administrators credit viewing notification

Understand credits—ArcGIS Online Help | ArcGIS

Default administrators in the organization will be notified when 75 percent and 100 percent of their credits have been used and when a member has used 100 percent of their credit allocation limit. If your organization uses all of its credits, the subscription may be suspended or restricted, or go into a negative balance, depending on the subscription type.

ArcGIS Ideas‌ has some threads along this vein which are under consideration

https://community.esri.com/ideas/12594

Re: How to check for current credit balance (non admin user)?

KellyGerrow — Thu, 23 Aug 2018 18:16:22 GMT

Hi,

Administrators can enable the capability for users to view their remaining credits in their profile. This is an option where the administrator needs to enable credit budgeting and select the option to allow members to see their remaining credits.

Configure credits—ArcGIS Online Help | ArcGIS

If you want to view credits, I'd suggest asking your admin to enable this capability.

-Kelly

Re: How to check for current credit balance (non admin user)?

MichaelVolz — Sat, 25 Aug 2018 15:51:22 GMT

Can you ecplain why the remaining credit balance for individual non-admin AGOL users of their own allotted crexits would not be available by default? It seems this setting would be easier for administering A GOL.

Re: How to check for current credit balance (non admin user)?

DanPatterson_Retired — Sat, 25 Aug 2018 16:30:41 GMT

It is an idea (my last link)

Re: How to check for current credit balance (non admin user)?

KellyGerrow — Mon, 27 Aug 2018 16:46:22 GMT

Hi Michael,

This is a feature that some administrators want available to their organizations and others do not. For this reason it is a configurable option by the administrator to decide how to display this information to their users.

-Kelly