topic Re: enrich layer doesn't work in ArcGIS Online Questions

enrich layer doesn't work

JayLarsen — Wed, 12 Feb 2020 22:41:11 GMT

I'm having a persistent problem in AGOL. I make a mundane layer, like a drive-time layer or something, and when I go to use "enrich layer", I can click on it, but it doesn't work. It doesn't bring up the parameters, its as if I didn't click on it.

If I exit the map, make a new map, stick in the layer I want to enrich in this new map, I can enrich no problem. Then I exit the new dummy map, re-open my old map, and add the enriched layer, and I can use it fine. This has been going on for about 2 months, and persists across new maps, old maps, new layers, old layers, whatever.

Is this a bug? Anybody else have this?

Re: enrich layer doesn't work

JayLarsen — Wed, 12 Feb 2020 22:55:30 GMT

I just did a test. I normally use Chrome (recent version), but fired up IE 11 to try, same behavior.

Re: enrich layer doesn't work

JayLarsen — Fri, 14 Feb 2020 17:58:43 GMT

I tested from home, on a Mac, with all 3 browsers. Same result, can't enrich in one map, stick it in a blank map, no problem. Very irritating!!! I guess I'll have to do a support incident.

Re: enrich layer doesn't work

Mike_Koutnik — Mon, 23 Mar 2020 19:57:32 GMT

I just experienced the same issue. I can't get anything to happen when I click on Enrich Layer. All the other Analysis tasks seem to work fine.

Re: enrich layer doesn't work

JayLarsen — Mon, 23 Mar 2020 20:36:36 GMT

I did a support incident. Basically, the resolution of it was "sometimes maps get corrupted, so start over with a fresh map, re-add your layers, and it will be OK". And that was correct, but not at all amusing.

Good luck!

Re: enrich layer doesn't work

Mike_Koutnik — Mon, 29 Jun 2020 21:25:08 GMT

Thanks Jay. Not amusing indeed.